Ruby Sweeps Casino Review 2024

Ruby Sweeps launched in 2023 and is part of a new wave of sweepstakes casinos that are easy on the eye.

Open to people in 40 U.S. states, Ruby Sweeps is one of the most user-friendly platforms in the sector today.

This Ruby Sweeps casino review looks at all aspects of this ever-growing social casino, such as redemption speeds, game collection, and customer support capabilities.

Ruby Sweeps is an ideal fit for beginners due to its very user-friendly platform, as well as for those who want a seamless mobile sweepstakes casino experience.

Keep reading to learn more about what Ruby Sweeps delivers.

Ruby Sweeps review & ratings

It’s important to objectively rate and review sweepstakes casinos using the same criteria. This allows me to compare like for like.

You can follow the link to learn about how we review sweepstakes casinos here.

You can then see how one social casino stacks up with another. Here’s a look at how Ruby Sweeps performed in the key areas of this review.

Pros & cons of Ruby Sweeps

Ruby Sweeps overview

What is Ruby Sweeps and how does it work?

Ruby Sweeps is an online sweepstakes casino that has been in operation since 2023 and is run by Ruby Play Network Limited, which has its US offices in New York.

Unlike other social casinos, Ruby Sweeps requires all players to be at least 21 years old rather than 18.

This is a free-to-play platform offering casino-style games. Players can also earn rewards that turn into redeemable cash prizes, and coin packages are available to buy with real money.

Gold Coins are usable when playing games for free and are not redeemable for cash prizes. You can obtain them through bonuses, play games, and buy coin packages with them. Gold Coins will never expire.

The Emeralds garner more attention, as these are exchanged for cash prizes when you accumulate at least 50 of them. You can only get Complimentary Emeralds through bonuses or by buying coin packages.

Win Emeralds are obtainable by playing games using Emeralds as your stake.

Do note that Emeralds expire if you don’t log into your account for 120 days. If you ever run out of Gold Coins, you can submit a request with the live chat team to get 2,000 more added to your account.

Where is Ruby Sweeps legal?

Ruby Sweeps is open to people who are at least 21 years old and residing in 40 states.

The regions where Ruby Sweeps is not accessible are Idaho, Michigan, Washington, Connecticut, Delaware, Kentucky, Ohio, Rhode Island, Utah, and Nebraska.

Bonus offers: 4.8/5

Ruby Sweeps had a few different promotions running at the time of writing this review.

The Ruby Sweeps no deposit bonus is a good offer, giving you $10 worth of Emeralds, something which is hard to match when looking at other social casinos.

The daily prize wheel free spin is a fun way to boost your balance, monthly discounts on coin packages will be ideal for certain types of players, while fun tournaments regularly take place.

Welcome offer

Anyone signing up for a new Ruby Sweeps account can get their hands on a free coin package worth $9.99 after registering. This includes receiving 10,000 Gold Coins and 10 Emeralds.

You complete the simple sign-up form that requires your email address, a username, and a password.

Then you verify your email address by clicking the link you've been sent, and the bonus will automatically be credited to your Ruby Sweeps account.

First purchase bonus

Another part of the welcome page for new users at Ruby Sweeps is getting a boost to your first coin package purchase.

This means the total coins you get from this initial purchase will be doubled once you enter the ‘WELCOME’ bonus code when doing so.

If you forget to use the promo code, Ruby Play will usually honor it on a future payment.

Daily wheel spin

All Ruby Sweeps users can receive a free spin to a prize wheel when they log into their account every day. This puts you in with a chance of getting Gold Coins and sometimes even Emeralds.

Many people keep coming back to make sure they get this daily reward and keep topping up their coins balance. The prizes go as high as GC 50,000 and 15 Emeralds.

Coin package discounts

Ruby Sweeps will frequently have promotions running each month with a corresponding promo code that allows you to get a discount on the coin packages or at least to get more coins for the same price.

This encourages people to buy more coins when these deals present themselves.

Social media competitions

Regular competitions are running on the Ruby Sweeps Facebook page that can reward people with coin packages worth as much as $99.99.

You usually need to answer a multiple-choice question about a certain Ruby Sweeps game in the comment section to be in contention to get the prize.

Sometimes there are more random giveaways or weekly draws involving all followers.

Be careful to only visit the official Ruby Sweeps Facebook page, as some profiles are fake and try to scam people.

Send a letter

If you are running out of Emeralds and want to top up your balance, one option is to send a handwritten letter to Ruby Sweeps’ office in New York. You need to follow certain requirements, and you get 1 Emerald for your troubles.

Tournaments

Sometimes Ruby Sweeps will have tournaments running that see you playing selected games. The goal is to finish high on the leaderboard, beating out your peers to get a share of the prize pool.

Games: 4.4/5

Ruby Sweeps won't impress many people with its selection of games, as little more than 100 titles are on offer.

It also doesn't work with any other studios, with the titles only coming from its parent company Ruby Play.

This does give a level of uniqueness as you get exposure to some unusual options, including Queen of Hearts, Three Bears, and Voyage to Valhalla.

It has a track record of creating fun games, so it's not a major issue for most people.

You can choose to play games either with Gold Coins or Emeralds.

If you choose the latter, do note there's a difference between Complimentary Emeralds and Won Emeralds from your gameplay.

The payout rates stay the same no matter what coins you use, and the pay table will showcase your probability of winning for each specific title.

The bulk of the options are slots games covering a range of themes and bonus features like cascading reels and free spins. Some classic-style options are on offer, as well as about 20 jackpot-related slots.

A form of progressive jackpot is normally taking place throughout the day. Any time someone plays a participating slot, a portion of the bet goes into the jackpot pool.

It lacks table games, which is the case for many social casinos. If you prefer access to a wide mix of styles, then you may want to look elsewhere.

Otherwise, Ruby Sweeps has a solid stable of games that'll keep you busy for some time.

User experience: 4.9/5

As soon as I visited Ruby Sweeps, I was struck by the extremely modern design. It is one of the hottest sweepstakes casinos to hit the market in recent years, garnering plenty of attention since its launch in 2023.

The intuitive nature of the design makes it easy for even total beginners to find their way around the platform.

There are plenty of useful guides for people to learn about how the platform works, including the currency system and the cashout options.

The pages and games load in an instant, and the color scheme really makes everything pop out nicely from the screen in front of you, no matter what device you use.

Mobile experience

Like many new sweepstakes casinos, Ruby Sweeps didn’t bother creating a downloadable app for users. It prefers to ensure everything is completely optimized on its website for the smaller screens.

All operating systems are compatible, so you can quickly sign up for an account, start playing games, and cash out prizes with ease through your phone.

The slick user experience from the desktop site passes over to mobile seamlessly. It should be suitable for most tastes.

Registration process

Getting started with a new account at Ruby Sweeps is simple. You just enter your email address before choosing a password and username.

Agree to the terms and conditions, confirm you're old enough to be using Ruby Sweeps, and that you're not in an excluded state. Once you submit the sign-up form, you’re prompted to then verify your email address.

All you do is go to your inbox, click the email you got from Ruby Sweeps, and follow the link within. Once you do so, the welcome bonus will be credited to your new account.

Account verification

All legitimate sweepstakes casinos have certain verification steps you need to follow. This ensures the operator stays compliant with the laws in the jurisdictions in which it operates.

The first part of verifying your information is validating your email address after creating your account. Go to your inbox and click the link in the message you received from Ruby Sweeps.

There are two main other types of verification at Ruby Sweeps. Purchase verification is necessary before buying coins. This means uploading Proof of Identity through the Sumsub tool.

Then Redemption verification is necessary before requesting a prize payout. You upload proof of address and take a liveness selfie to prove you are who you claim to be.

The checks are automatic and take 10 minutes or less typically to get approval or rejection for your documents.

Rewards, prizes, & loyalty program: 4.8/5

Ruby Sweeps offers a good mix of coin packages, with regular discounts or coin boosts being on offer.

Then there's the recently launched loyalty program and a strong referral program. There’s a lot to like about Ruby Sweeps.

Buying coins

While you can play for free at Ruby Sweeps by using Gold Coins you get from bonus offers, there is also the option to buy coin packages to bulk up your coin balances.

Numerous bundles are available, starting with a $4.99 package and going up to $249.99.

You will get a combination of Gold Coins and Emeralds through this purchase.

You can use debit cards and credit cards to quickly pay for the coins, and your account balance updates in seconds.

Here’s a look at the main coin packages available at Ruby Sweeps:

Redeeming prizes

To redeem your Emeralds, provide proof of address and submit a selfie to Ruby Sweeps through the Sumsub platform. You normally get approval for these verifications in 10 minutes or less.

Then you need at least 50 Emeralds to process a redemption. You can go ahead and make a redemption reservation. The only payout option currently is a bank transfer.

You fill out the info and specify the size of the payment. You can only redeem between $50 and $4,999. It typically takes 5-7 business days for your funds to fully process.

Referral program

The referral program at Ruby Sweeps allows you to get both Gold Coins and Emeralds when one of your friends successfully signs up for an account through your unique referral code and purchases a coin package.

This is a standard type of process for sweepstakes casinos' referral programs.

When they complete the necessary steps, a user who referred someone successfully will receive a bonus of 25 Emeralds, which is enticing as each Emerald equals $1.

There is no limit on the number of people you can refer.

Loyalty program

Ruby Sweeps now has a loyalty program named RUBY Rewards available to players. You are eligible to join once you have made at least one purchase through your account.

The sign-up process requires you to go to the separate RUBY Rewards website and connect your existing account. This process includes getting an SMS code sent to your phone and taking a selfie.

Each RUBY Point is equal to $0.01. You earn these points by taking part in certain promotions or giveaways. You can then use these points to get discounts on coin packages.

VIP program

The separate VIP program at Ruby Sweeps has six tiers and benefits improve as you progress up the ranks. This is an invite-only type of program.

The main advantages are the bonus boosts when purchasing coins and frequent complimentary coins.

Payments: 4.6/5

Before making any type of payment, you need to go through the Purchase Verification process. This entails you providing proof of identity, with approval coming within 10 minutes.

You can conduct payments using a credit card or debit card.

Cash App is also an option in certain states. The minimum payment is $9.99 and the largest is $299.99.

The only option available for redemptions is a bank transfer.

You can withdraw between $50 and $4,999 worth of Emeralds, with the processing time usually being 5-7 business days, so you don’t get the quickest payout.

Safety & security: 4.9/5

Ruby Sweeps takes the security of its platform very seriously. It has a higher minimum age requirement than most other sweepstakes casinos.

New sign-ups have to be at least 21 years old rather than 18, which is the norm in the sector.

It also is very careful if someone is trying to access the platform through a VPN, with Ruby Sweeps warning that people need to disable this technology if they wish to proceed.

It also restricts more states than some other social casinos, with users unable to access Ruby Sweeps from 10 states.

Ruby Sweeps looks to protect user data in a variety of ways, most notably by deploying SSL encryption any time you share sensitive data.

This means you're protected from your data getting into the wrong hands.

The fact that many games are made in-house will be a cause of concern for some people as they might think they're open to manipulation by the operator.

However, the games are subject to testing by independent third parties to ease people's concerns in this regard.

Customer support: 4.6/5

Ruby Sweeps does a good job of explaining how its platform works so people can often learn all they need from the tutorial sections, help articles, and FAQs.

Ruby Sweeps has a useful help center answering more than 100 questions, so you can avoid having to reach out to the support team in a lot of cases.

Ruby Sweeps stands out from many competitors in the social casino space by providing a live chat feature for quick replies to important questions.

Although it's not available 24/7, you'll have access to it during certain hours, although not on Fridays and Saturdays. Here’s a breakdown of the support lines:

• Live Chat: Sunday to Wednesday – 2:30 pm-11 pm CDT/CST

Thursday - 2:30 pm-9 pm CDT/CST

• Email: Sunday to Thursday - 2:30 pm-11 pm CDT/CST

You can still send email and chat requests outside these hours, although your response will take longer. Ruby Sweeps doesn't currently offer telephone support.

The email support team is a good option if you're looking to resolve a more long-winded or complex matter.

The replies come within 24 hours during the week, with delays occurring over the weekend as is the case with most sweepstakes casinos.

Responsible gambling

Ruby Sweeps ensures players are always having fun and not taking their gambling too seriously. It provides tips on how people can avoid running into problematic behavior.

There’s a useful self-assessment people can take to identify if they might have an issue. You can also find links to gambling addiction support organizations if that’s something you need.

One of the main responsible gambling tools that Ruby Sweeps offers is a cap on the amount of money you can spend in a certain period on coin packages.

You can also limit your playing session times, which isn’t a feature available at many competitors.

Then there is the option to cool off from your account for a few days or for a longer period by self-excluding.

How does Ruby Sweeps compare to others?

It’s always a good idea to see how the social casinos I’m reviewing stack up against the competition.

That’s why I created a table below to highlight the main differences:

Ruby Sweeps reviews

As well as thoroughly testing it myself, I also wanted to get some other perspectives on board.

This means taking a look at review sites like Trustpilot to see what fellow real-life players of Ruby Sweeps have to say about the platform:

"I have been a Ruby Sweeps player since day one. By far, this is the best on-line gaming sweepstakes I have ever experienced. Their customer service is timely, knowledgeable and always honest. The redemption process is simple and guaranteed. If you're looking for a place to play and win...look no more!!!"

Date of experience: October 09, 2024

https://www.trustpilot.com/reviews/67070fc9e61f16f93f152443

Dedria Sealie (5 out of 5 rating)

"Ruby sweeps is such a excellent site to play at. Their sign up, verification and redemption services are top tier. Their customer services is by far one of the friendliest I have delt with and everything about this site is excellent. I recommend them to all my friends"

Date of experience: October 11, 2024

https://www.trustpilot.com/reviews/67093c19c9e7683aa0f38c4a

Mitchell Rebholz (5 out of 5 rating)

"Love me some ruby! I've won on here so much and I love their monthly match bonus they have every Tuesday and Friday! They really do have the best match bonus deals. Would love to see some more games however!"

Date of experience: October 16, 2024

https://www.trustpilot.com/reviews/671026507ded63de147df676

Tiffany Kay (5 out of 5 rating)

Expert verdict

Ruby Sweeps is a highly polished sweepstakes casino, having one of the best user experiences I’ve seen while reviewing sweepstakes casinos. It is a dream to use on both computers and phones.

The small game selection is a bit disappointing, but at least the available options are engaging and fun to play. A good sign-up bonus awaits new customers, and there's a solid mix of promotions always running.

The recent addition of a standard loyalty program is another plus, while Ruby Sweeps certainly runs a tight ship in terms of security, so you can have peace of mind you're dealing with a legit operator.

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References

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling