Scratchful Casino Review 2024

Scratchful leverages many years of experience in the sweepstakes casino space as its parent company runs other popular platforms like McLuck and Jackpota.

Scratchful itself is relatively new as it launched at the end of 2023, operating in 40 US states.

Anyone creating a new account has the incentive of 7,500 Gold Coins and 2.5 Sweeps Coins no-deposit bonus.

Other exciting aspects of Scratchful include the quality of games, with studios like NetEnt supplying titles, while the user experience is among the best in the sector.

This particular Scratchful casino review assesses all aspects of this popular sweepstakes casino, including heavily testing the redemptions, game library, and long list of promotions.

After reading this page, you can decide if it’s a worthwhile sweepstakes casino for you.

Scratchful casino review & ratings

Reviewing social casinos is something I do every day, so over time you develop a good understanding of how the best platforms work.

Keeping the ranking criteria consistent with all brands is important as it allows me to compare like with like.

You can follow the link to learn about how we review sweepstakes casinos here.

Here’s a look at how Scratchful stacks up:

Scratchful casino pros & cons

Scratchful overview

What is Scratchful and how does it work?

B-Two Operations Limited launched Scratchful in 2023 and has its headquarters in the Isle of Man. This operator already runs other sweepstakes casinos like Jackpota and McLuck.

Gold Coins are the main currency at Scratchful, with users earning them by claiming the welcome offer or other promotions.

They can also purchase coins with real money if they don’t want to rely on promotions to keep boosting their balance. Failing to log into your Scratchful account for 60 days means your Gold Coins expire.

Sweeps Coins are more highly sought after and are harder to obtain, as they are redeemable for real money prizes.

You can keep track of your redeemable Sweeps Coins and those you still need to wager once by going to your account information section on the top right corner of the website.

Where is Scratchful legal?

Scratchful legally operates in 40 U.S. states, with exceptions being Washington, Nevada, Montana, Michigan, Louisiana, Kentucky, Idaho, Georgia, Delaware, and Alabama.

New signups also need to be at least 18 years old to use this sweepstakes site.

Bonus offers: 4.8/5

Scratchful regularly has new promotions launching across its platform, as well as keeping popular mainstays available for loyal users.

The Scratchful no deposit bonus is a great way to start your account, and the daily login bonus keeps your coin balance well-topped up.

Added to that are the exciting random jackpots, social media competitions, and competitive tournaments.

Welcome offer

Anyone who creates a Scratchful account can get a no deposit bonus totaling 7,500 Gold Coins and 2.5 Sweeps Coins.

All you have to do is fill in the registration form and verify your email address, with the coins added to your account automatically.

First purchase bonus

The second part of the welcome package is a first purchase bonus.

Scratchful users get a 150% boost as the $24.99 package drops to just $9.99, allowing you to get 50,000 Gold Coins and 25 Sweeps Coins when you buy it.

Do note that Scratchful doesn't require people to buy coin packages if they’re happy to just get more coins through regular promotions.

Social media competitions

Scratchful is active on Facebook, X, and Instagram, with regular contests running on these profiles.

One type of offer sees Scratchful promoting new releases by running a competition for people to guess what the name is based on images.

It also asks riddles or multiple-choice questions, with people guessing correctly getting Gold Coins and Sweeps Coins.

Email promotions

Players who permit Scratchful to send them emails can receive messages every so often about email-exclusive promotions and giveaways that are free to enter.

Tournaments

Scratchful users can take part in regular tournaments with some great prizes up for grabs.

These see you playing selected games and earning points as you do so. Whoever finishes in the top leaderboard positions by the end of the event will earn prizes.

Random jackpots

Scratchful offers random jackpots when you play certain games, with the biggest jackpot when I was carrying out my Scratchful casino review being 200 million Gold Coins.

Daily login bonus

Anyone logging into their account every 24 hours will automatically receive a login bonus of 1,500 Gold Coins and 0.2 Sweeps Coins, which is a decent reward compared to other sweepstakes casinos.

Write a letter

Like many other sweepstakes casinos, Scratchful allows users to write a letter to the headquarters in return for 4 Sweeps Coins.

Scratchful can take up to 3 months to process these envelopes due to the high number of letters it receives.

Games: 4.8/5

As the name suggests, Scratchful has a ton of scratchcards available to users, as well as a strong selection of casino-style games like slots and table games.

Players can win 1 million Gold Coins through the Wolf Gold Scratchcard, which is quite impressive. About 20 other scratch-offs are playable.

If slots are more your thing, Scratchful features titles from some of the biggest developers in the industry like NetEnt and Novomatic, so you know quality is guaranteed.

Some of the titles that caught our eye from the library of over 1,000 options include Jack Hammer for its high RTP, Starburst for its amazing multipliers, and Samurai Code for the stunning graphics.

A handful of games from Pragmatic Play like Jurassic Giants and Monkey Warriors are exclusive for Gold Coins, meaning they aren’t playable with Sweeps Coins.

One of the best aspects of Scratchful is that the operator adds new games weekly, so something exciting and new is always on offer.

Quickly find them by checking out the ‘Recently Added’ section.

While there are live dealer games, I couldn’t find any sign of these titles on the website when conducting my Scratchful casino review, which is the only downside.

User experience: 4.9/5

Scratchful doesn’t look too fancy at first glance, but you quickly realize how effectively it showcases its games and promotions.

The use of white space means everything is very clear, with animations popping out from the screen.

Scratchful’s website is very functional, with users having access to a great menu system that allows them to get exactly where they need to go.

This includes being able to filter through the game collection in a huge number of ways and being superior to most other sweepstakes casinos.

Narrow the options by the developer, bonus feature, popularity, newness, recently played, and bonus feature. Users won’t have to waste time trying to find the games they wish to play.

The smoothness of the platform performance translates nicely over to mobile, whether you're using the Android app or browser website.

Mobile experience

Scratchful allows Android users to download an app from the Google Play Store, with over 10,000 people doing so since its launch.

This app is a one-stop shop for people who want to enjoy casino-style games and the great promotions Scratchful offers.

Performance is top-notch, allowing you to experience all the great features and smooth gameplay.

Anyone using an iOS device or those on Android who don’t want to download the Scratchful app can just play through their browser.

While this isn’t as polished of an experience, it still does the job as you can quickly navigate the platform, find games you wish to play and load them up without delay.

Registration process

Scratchful offers three ways to sign up for an account: you can use your email address to get started the old-fashioned way or link your Google or Facebook account for almost instant account creation.

If going for the email address option, you enter your full name, email address, and choose a secure password.

Agree to the terms and conditions before confirming you are at least 18 years old and don’t live in any of the restricted states (Washington, Nevada, Montana, Michigan, Louisiana, Kentucky, Idaho, Georgia, Delaware, Alabama).

Verification

Before redeeming any coins from your Scratchful account, you need to verify your account. This initially happens after creating your account as you click a link in an email you receive to verify your email address.

Scratchful needs to verify you are at least 18 years old and reside in one of the non-excluded states, which is why you have to upload proof of address and photo ID.

All leading sweepstakes casinos have the same requirement in place to ensure they remain compliant with relevant state and federal laws.

Scratchful’s support team sends you an email when they fully verify your documents, with this taking 24 hours or less for me when forming this Scratchful casino review.

Extra verification is necessary if you try to cash out over $4,999.

Rewards, prizes, & loyalty program: 4.7/5

Scratchful users can earn enough Sweeps Coins to eventually cash out for a gift card or a real money payment, with minimums of 10 SC and 50 SC, respectively, being quite good compared to the wider sweepstakes casino sector.

Scratchful also offers a wide range of coin packages for purchase, and the referral program rewards people for signing up their friends once they buy at least $20 worth of coins.

The only negative in this section is the lack of a Scratchful loyalty program. While it might be something that arrives in the future, it is a disappointing omission.

Buying coins

Scratchful Gold Coin packages start as low as $1.99 and go as high as $99.99, so a wide range of options is available depending on your needs.

Users can complete transactions using debit cards, credit cards, Apple Pay, and Google Pay, with their coin balance updating instantly.

Redeeming prizes

Sweeps Coins are redeemable for prizes once you play through them at least once.

Players who build up a balance of at least 10 SC can exchange them for gift cards, with the requirement for real money payouts rising to 50 Sweeps Coins, which is quite reasonable as many other sites like Scratchful have a 100 minimum requirement.

Users need to fully verify their account before redeeming becomes an option, which takes about 24 hours or less.

Bank transfers are the only real money payout method at Scratchful, taking up to 10 business days to process your money, while gift cards tend to hit your email within 24 hours.

VIP program

Scratchful currently lacks a loyalty program, which is disappointing to certain users.

Referral program

Scratchful users can refer friends to get a reward for doing so.

Go to your account and select the ‘Refer a Friend’ menu option, copy the unique link, and send it to any friends interested in creating an account.

They have to buy at least $20 worth of coins for you to receive the 20,000 Gold Coins and 10 Sweeps Coins reward.

If the person’s lifetime payments surpass $500, you receive 80,000 Gold Coins and 40 Sweeps Coins, which is impressive.

Payments: 4.7/5

Anyone who wants to buy a coin package can do so for as little as $1.99 and use Apple Pay, Google Pay, credit cards, or debit cards.

Coins automatically add to your balance once your payment goes through.

A toll-free phone number (+1 (424) 842-4652) is available for anyone with payment-related issues.

Players who reach the redemption target of 10 SC for gift cards and 50 SC for real money prizes can only use bank transfers for payouts.

This is standard for the sweepstakes casino sector, with bank transfers at Scratchful requiring between 2 and 10 business days normally.

Safety & security: 4.8/5

Scratchful is very serious about who it allows to sign up for an account.

Anyone who uses a VPN is instantly blocked from doing so, and it also makes sure that people are old enough and live in an area where it legally operates before they can start an account.

The range of responsible gambling tools at Scratchful is decent, and its use of encryption technology means you have nothing to worry about when it comes to data protection.

Scratchful also only works with the biggest studios in the world today.

NetEnt and Pragmatic Play are just a couple of companies working with Scratchful, so you know that fair games are a guarantee.

Customer support: 4.8/5

Anyone starting with Scratchful can look at the help center to get a quick overview of how the platform works.

While it’s not the most comprehensive FAQ section I’ve seen when reviewing sweepstakes casinos, it covers the basics.

Contacting the Scratchful support team is possible through live chat or email on a 24/7 basis. Both options generally lead to quick responses.

I found when conducting my Scratchful casino review that the quality of responses was also up there with the best of platforms.

One downside is that the live chat is only available once you buy a coin package, so a barrier to entry exists.

Scratchful even has a toll-free telephone number, although this is only for people having a payment issue rather than being an option to make general inquiries.

Responsible gambling

Scratchful thoroughly explains its approach to promoting safer gambling through a dedicated page.

While it is a free-to-play platform, this doesn’t mean people can’t struggle to control themselves and let their gambling get out of hand.

Scratchful outlines how people should use its platform responsibly and outlines some warning signs of a possible disorder.

Anyone who might need professional treatment can click one of the links on the page to get support.

Scratchful also allows people to restrict their accounts in various ways.

Limiting the number of Gold Coins you can purchase is one of the best options, so you can email the support team if you wish to implement a daily limit.

Otherwise, you can choose to take a break from your account for 7, 14, or 30 days.

If a longer-term break is necessary, choose the self-exclusion option, with its minimum being 6 months and this is a non-reversible term.

How does Scratchful compare to others?

Seeing how Scratchful weighs up compared to other top sweepstakes casinos can give you a better picture of what you can get with this offering.

That’s why I put together the table below so you can see any stark differences between the leading sites like Scratchful.

Scratchful reviews

While I took a note of time carrying out my own Scratchful casino review, I always take into consideration the opinions of other users to see what they thought of the overall experience.

Trustpilot is a great way to quickly collate feedback from real users, highlighting any common trends for both positive and negative characteristics of this sweepstakes casino.

Here is a look at what some Scratchful reviewers had to say on Trustpilot:

"Scratchful sets the bar. Honest fair odds, polite customer service, and no ridiculous struggle to cash out like most of these online sweeps. Godspeed good people. You have more than earned my entertainment dollar."

Date of experience: October 22, 2024

https://www.trustpilot.com/reviews/671894671373b635da61f4c2

Paolo Chan (5 out of 5 rating)

"Best customer service I have seen so far. Verification was fast and easy . I would recommend this casino to my friends."

Date of experience: October 27, 2024

https://www.trustpilot.com/reviews/671ea3197508cab52eeb766a

Faith Ford (4 out of 5 rating)

" This a great casino, especially with a small hidden gem in hot triple 7s. This not only a fun casino but a casino that I have alot of fun at. And honestly keeps me busy and competitive and winning for hours. Customer service is great and it's very easy to get verified."

Date of experience: October 27, 2024

https://www.trustpilot.com/reviews/671e9a4f898147730281d747

Phillip Andraus Harrison (5 out of 5 rating)

Expert verdict

Scratchful certainly has plenty going in its favor.

During this Scratchful casino review, I found an impressive library of games from top-tier developers, one of the best game collection filtering systems in the space today, and some immense promotions.

Scratchful’s commitment to security is also impressive, and I especially liked its focus on promoting responsible gambling.

With a nice no-deposit bonus awaiting new sign-ups, starting a Scratchful account is a no-brainer.

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References

• Legislation on Prize Award Schemes

• S.335 - Deceptive Mail Prevention and Enforcement Act for Sweepstakes

• A Consumer's Guide to Sweepstakes and Lotteries

• Legalized Gambling