bet365 is a household name in the UK gambling space and has attracted millions of clients with its excellent sports betting, casino and bingo options.
Given the glowing reputation and universal appeal, is bet365 Casino worth your time?
With its broad reach and popular appeal, you're probably wondering if you need to pop in and check the bet365 Casino out.
In this bet365 Casino review, we’ll be ranking the casino’s main features on a qualitative, points-based scale before converting those points into star ratings.
For more information on how we test online casinos view here.
Overall Rating – 5 stars
Overall Rating for bet365 Casino: 5 Stars Overall Score: 64.2 Average: 91.7%
The site boasts a slick app and website, a great library of games and excellent customer support.
The layout of its app and website is excellent, you’ll find a really good range of games and the customer service is top notch.
Disadvantages?
The welcome offer is a little on the average side by today’s standards but this should not stop you engaging with the platform!
The only thing going against it is the average welcome offer and the slow withdrawal times.
Here is how bet365 Casino scored:
Category | Points | Star rating |
|---|---|---|
Safety | 9.7 | 5 stars |
Bonus & promotions | 6.5 | 3.5 stars |
Games & software | 9.3 | 5 stars |
Mobile casino app | 9.8 | 5 stars |
Website experience | 9.8 | 5 stars |
Deposits & withdrawals | 9.5 | 5 stars |
Customer service | 9.6 | 5 stars |
Here’s a rundown of the overall pros and cons of bet365 Casino:
Pros
Clean mobile app and website
Wide range of games
Live games available
Plenty of deposit and withdrawal methods
Cons
The welcome offer isn’t mind-blowing
Withdrawals can take a while
Safety – 5 stars
bet365 Casino is considered one of the safest casino sites available for UK players today.
That means your deposits are safe, and any winnings are always honoured.
Because of this, you are assured that any money deposit will be safe, and when you do earn any winnings, you will always get paid on time.
Licences
Firstly, bet365 is licensed by the UK Gambling Commission.
This is the gold standard for gambling safety in the UK, putting the company under some of the strictest regulations in the world.
The company has to act honestly, fairly and must use your money only for the purpose for which it is intended.
Even if bet365 Casino is to go into liquidation, your funds would stay protected.
Security
Security-wise, bet365 Casino is strong, too.
Primarily, the site is protected with SSL encryption software to stop would-be hackers from accessing your data.
The company also uses an Information Security Management system to help protect your data even further.
Plus, bet365 Casino is secured using multiple anti-fraud technologies.
Track Record
Because of these security measures, bet365 Casino has never been the subject of a major fraud/hacking scandal.
Moreover, since its inception in 2000, bet365 as a company has never exhibited any signs of fraudulent or unethical behaviour.
With a proven track record like this, you can use the bet365 Casino with full confidence.
Pros
Great track record
Holds a UK Gambling Commission License
Plenty of protective software is in place
Cons
None
Bonus & Promotions – 3.5 stars
The welcome bonus available at bet365 Casino is decent.
Yet, it probably won't differentiate you in a saturated market.
Welcome Bonus
50 free spins for new players when you deposit and spend £10.
While the 50 spins won’t last for all that long, they’re free and possess the capacity to deliver decent value.
But considering they’re completely free, and if you can make a decent chunk of change in return, it’s actually not a bad trade-off.
How to Redeem
To redeem the welcome offer, follow these simple steps:
Head on over to bet365 Casino
Sign up a new account, deposit £10 or more, tick the claim box
Stake your £10 on any eligible game. You will receive a notification asking you whether you’d like any free spins
Hit accept and start spinning
Promotions
Apart from the welcome offer, there aren't any active bet365 Casino promotions right now.
Check back often, as deals will once again be subject to change.
Comparative Offers
The bet365 Casino bonus is fair, but it's less generous than other online casinos.
Grosvenor can help you kickstart with a bonus of £50 in credit when you deposit £20.
Sky Vegas is allowing 50 free spins, requiring no deposit of your own money.
BetVictor is giving out 200 spins on ‘King Kong Cash’ when you deposit £10 into your account with them.
If you’re prioritising the welcome offer, bet365 won’t be for you.
Pros
Solid welcome bonus
Bonus is even better now due to a collaboration with The Telegraph
Cons
The bonus isn’t any better than the competition
Games & Software – 5 stars
The games are good and will suit most people.
The software is user-friendly and steps up the overall experience.
Games Available
There are thousands of games across almost every genre.
Slot Games
bet365 has hundreds of slot games to suit all budgets.
There are themes including football and TV shows like Breaking Bad, so there is pretty much something for everyone!
Card Games
The casino features all the classics, such as Blackjack and Baccarat, alongside games including Three Card Brag.
We liked the blackjack variants on show, including Magic Seven, Buster and Quantum Blackjack.
Here, there's a whole Poker section, filled with tables of various rule sets and buy-ins.
There are regular and premium tables, so you can enjoy the game whichever fits your bankroll.
Table Games
Beyond the cards, though, you'll find a handful of roulette-based games to play, all of which have different themes and payout structures.
Some uncommon multiboard games include Quintopple.
Video Poker
The five video poker tables at bet365 offer very little in terms of social features but are ideal for a quick play on the go or if you are still learning the ropes of regular poker.
Jackpots
There are many jackpots offering catering to varying themes, and some with low prize levels, whilst some require a much bigger budget.
Live Games
bet365 has a casino on offer, as part of bet365 they have some table limits.
You usually sit right away, but if you do go to anything other than prime time, expect to wait a little between games.
bet365 Casino’s live game selection includes:
Roulette
Blackjack
Baccarat
Live Game Shows
Within each of these categories, you’ll also be able to filter for tables based on your budget.
At the moment, bet365 Casino offers live tables in the £0-5, £1-10 and £10-50 range.
To play a live game, you will need to wait for the seats to fill up.
Seats will normally pick up very quickly, especially for the lower budget tables.
However, if you're playing during a quiet time, you may have to wait a few minutes between games.
Software Used
The platform offers high-quality, easy-to-use software.
Slots work with no problem, and there are a decent number of them equipped with creative themes.
Card games are better still.
In poker, for example, you sit at a virtual table, which allows you to follow the action easily.
You can get all the information you need about your hand, funds, opponents’ actions, betting amounts and round totals at once.
Playing is straightforward — no rocket science, even with the conspicuous on
Overall, this is a strength of the software and improves the user experience.
Pros
Awesome selection of games
The software used is excellent
Live casino experience is sublime
Cons
None
Mobile Casino App – 5 stars
The bet365 Casino app is excellent!
Everything is easy to locate, the app itself is smooth-running, and snappy graphics elevate the experience.
Look and Feel
bet365 doesn’t split its products into separate apps.
Once you sign in, you will have access to all features in one place.
The design is fashionable and neat.
A dark color scheme lends the site a modern look while clean fonts and emoji-like icons keep it polished and professional.
The plain design works in its favor, as there are no redundant features getting in the way; there are simply straightforward, unobtrusive controls.
User Experience
The mobile application worked quite well.
No significant complaints.
Navigation is easy and categories of games are clearly labeled, and filters allow you to find the table or slot for your bankroll.
There's also a search bar should you need to track something down quickly.
We liked the 'Featured' category that shows the currently trending games.
It helped us to find new games to try, some of which have become regular favourites.
The app proved speedy and stable throughout.
There was no lag or buffering while browsing or playing games.
Gameplay was also excellent, the software (see Games & Software) made longer sessions such as poker smooth and easy to follow.
We could definitely track hands, players and bets.
Slots were just as good, intuitive and glitch-free.
Check out our roundup where we gave bet365 the #1 spot as the best casino app in the UK.
Pros
The app looks excellent
Smooth performance
Easy navigation
Cons
None
Website Experience – 5 stars
The website at bet365 works perfectly, just like the bet365 app.
Both editions are pretty much the same, so swapping between them should be easy.
Look and Feel
The desktop site is the app experience, but scaled to a bigger screen.
Colors, layout, and navigation remain the same, which is excellent if you're familiar with the mobile version.
User Experience
What stood out was how easy it was to swap between the app and the site.
Everything from the buttons to the search tools to the tabs is in the same place on both platforms.
This sounds simple, but a huge number of sites radical switch their layout based on their screen size.
bet365 doesn't, and that is a good thing.
If you’re a fan of poker, then the larger desktop screen may give it the edge, as it's naturally easier to track stats that way than on mobile.
Pros
Great looks
Even better performance
Better for playing poker
Continuity between web and mobile
Cons
None
Deposits & Withdrawals – 5 Stars
bet365 uses the same payment options across all products, including the casino.
You’ll find plenty of methods, high deposit limits, and no fees.
Deposits
It’s incredibly easy to deposit money into your bet365 Casino account, primarily due to the sheer number of deposit methods available.
These include:
Visa cards
Mastercards
PayPal
Bank transfer/wire
Paysafe
Ewallet Pay
Trustly
Most of the payment methods also feature a very low minimum deposit figure of £5, with the exception of PayPal, which bumps this up to £25 and bank transfers and have a minimum deposit of £100.
The maximum deposits, on the other hand, are extremely high.
Most of the methods are set to a maximum of £20,000, while bank transfers have a huge maximum deposit limit of £100,000.
Finally, it’s important to note that every deposit method is completely free of any fees.
This means that every penny you deposit will be yours to play, spin and twist away.
Making a Deposit
Deposits are very easy to make, and the entire process takes just a few steps:
Log in to your bet365 account, and click on your profile picture in the top right-hand corner
Click on the bank icon, then select deposits
Choose your payment method, select the amount you’d like to deposit and hit confirm
Withdrawals
Withdrawals go to your default deposit method. Apple Pay and Google Pay aren't supported for withdrawals.
There are no fees, and the minimum withdrawal is £5 or £10 for PayPal, which is great for smaller balances.
The only downside is the speed. Most withdrawals take 24–48 hours, but some may take up to 72 hours.
Making a Withdrawal
To make a withdrawal through bet365 Casino, follow these simple steps:
Log in to your account and head to the account menu by clicking on your profile picture
Click on the bank icon and click on withdrawals
Choose the amount you’d like to withdraw, confirm your details and hit confirm
Pros
Plenty of deposit and withdrawal methods are available
Deposits and withdrawals are free to make
Low minimum deposit and withdrawal amounts
Cons
Withdrawals can take a few days to land, depending on your withdrawal method.
Customer Service – 5 stars
bet365’s customer support has consistently been one of the best offered by any casino or sportsbook.
And with 4 ways to contact us, a friendly team of helpful agents and most questions answered within minutes...
Live Chat
The live chat is the most recommended option, according to the bet365 Casino.
It's available 24/7 via the app and website.
In our test, we were connected to an agent in less than a minute.
The situation was resolved in under two minutes.
The process was fast, seamless and very professional.
Telephone
If you want to contact a person directly, you can call support.
Waits are typically short, and in our experience, agents were friendly and knowledgeable.
For individual questions or more complicated queries, this is probably the best bet.
You can also reach out to support by emailing.
Replies usually arrive within a few hours, providing clear answers and often directing customers to relevant FAQs with useful links.
This method is good for non-urgent questions, so you don't have to stay on the line, and can reply when you want.
Post
Finally, you can write to the team at the following postal address.
This isn’t going to be useful for most people as replies can often take days and can take over a week.
Though it is a considerate option for those who prefer old-school communication.
Pros
Four ways to contact
The customer support team is knowledgeable and friendly
Fast and quick responses
Cons
None
Final Thoughts
Ultimately, bet365 Casino is one of the best online casinos in the UK.
If you want a smooth, user-friendly and simple site that will handle all your needs in one place, we cannot recommend the site enough.
