bet365 is a household name in the UK gambling space and has attracted millions of clients with its excellent sports betting, casino and bingo options.
Because of its popularity and appeal, you may be wondering if the bet365 Casino is worth checking out.
In this review, we’ll show you whether or not bet365 Casino is worth using by breaking down every single metric, from its safety to customer support.
Throughout this bet365 Casino review, we will evaluate the casino’s primary features using a qualitative, points-based scale. These points will be converted into star ratings.
For more information on how we test online casinos view here.
Overall Rating – 5 stars
Overall, we give bet365 Casino a rating of 5 stars, based on an overall score of 64.2 and an average of 91.7%.
bet365 Casino features a well-designed app and website, a variety of games and stellar customer service.
The only real cons come by way of the average welcome offer and slow withdrawals.
Here’s a breakdown of how bet365 Casino performed:
Category | Points | Star rating |
|---|---|---|
Safety | 9.7 | 5 stars |
Bonus & promotions | 6.5 | 3.5 stars |
Games & software | 9.3 | 5 stars |
Mobile casino app | 9.8 | 5 stars |
Website experience | 9.8 | 5 stars |
Deposits & withdrawals | 9.5 | 5 stars |
Customer service | 9.6 | 5 stars |
Here’s a rundown of the overall pros and cons of bet365 Casino:
Pros
Clean mobile app and website
Wide range of games
Live games available
Plenty of deposit and withdrawal methods
Cons
Welcome offer isn’t mind-blowing
Withdrawals can take a while
Safety – 5 stars
bet365 Casino is widely regarded as one of the safest casino sites in the UK right now.
Because of this, you can rest assured that any money deposit will be safe, and if you do earn any winnings, you will always be paid on time.
Licences
First of all, bet365 holds a licence from the UK Gambling Commission. This is the hallmark of safety for UK gambling sites and puts bet365 under strict regulations.
Notably, the company must act in an honest and fair way and only use your money for its intended purpose.
Furthermore, in the unlikely event that bet365 Casino does go into liquidation, your money will be protected in a variety of ways.
Security
From a security perspective, bet365 Casino is also solid. Primarily, the site is protected with SSL encryption software to stop potential hackers from stealing your data.
The company also uses an Information Security Management system to further enhance the protection of your data. Finally, bet365 Casino is protected by a variety of anti-fraud technology.
Track Record
Because of these security measures, bet365 Casino has never been the subject of a major fraud/hacking scandal. Furthermore, bet365 as a company has never shown signs of fraudulent or dishonest behaviour since its creation in 2000.
With a track record as strong as this, you can use bet365 Casino with complete confidence.
Pros
Great track record
Holds a UK Gambling Commission License
Plenty of protective software in place
Cons
None
Bonus & Promotions – 3.5 stars
bet365 Casino’s welcome bonus is fairly good.
However, the offer still doesn’t stand out in the competitive market.
Welcome Bonus
bet365 Casino is currently offering new players 50 free spins when they deposit and spend £10. 50 spins won’t keep you occupied for a long time by any means.
However, considering the fact that they’re completely free, and have the potential to make you a good amount of money back, this offer is actually pretty good.
How to Redeem
To redeem the welcome offer, follow these simple steps:
Head on over to bet365 Casino
Create an account, deposit at least £10 and click the claim box
Stake your £10 on any eligible game. You will receive a notification asking you whether you’d like any free spins
Hit accept and start spinning
Promotions
Aside from the above welcome bonus, bet365 Casino has no other active promotions.
Be sure to check back here regularly, as promotional offers change often.
Comparative Offers
bet365 Casino’s welcome offer is pretty good. However, a few competitors are currently offering an even more attractive welcome incentive.
Grosvenor for instance, is currently giving players £50 in free credit when they deposit £20. Sky Vegas, on the other hand, is offering 50 free spins completely for free.
Finally, BetVictor is offering 200 spins when you deposit £10. However this is only for a specific game, ‘King Kong Cash.’
Therefore, if you’re solely looking for an online casino with the best welcome incentive, bet365 Casino may not be the best choice.
Pros
Solid welcome bonus
Bonus is even better now thanks to a collaboration with The Telegraph
Cons
Bonus isn’t any better than competition
Games & Software – 5 stars
bet365 Casino has an excellent selection of games to choose from, and this variety means that the site will be able to accommodate the majority of players.
Furthermore, the software used is user-friendly and easy to navigate, drastically enhancing the overall playing experience.
Games Available
bet365 Casino has thousands of games available in virtually every category you could think of.
Slot Games
bet365 has hundreds of different slot games for you to try, covering every single budget.
Furthermore, there are plenty of different themes to keep you occupied, and whether you want to spin against a Breaking Bad-themed backdrop or in a football stadium, bet365 Casino has you covered.
Card Games
Of course, an online casino wouldn’t be complete without a selection of card games, and bet365 Casino has all of the classics and then some.
You’ll be able to find the classics like Blackjack and Baccarat, as well as slightly more niche games such as Three Card Brag.
We were particularly impressed with the different blackjack variations available, which include ‘magic Seven, Buster and quantum blackjack.
There’s also a dedicated section just for poker that comes packed with dozens of tables, a variety of buy-ins and different rule books.
All card games come with standard and premium tables too, helping you to find the perfect game for your specific budget.
Table Games
Beyond card games, bet365 Casino is full of table games that keep things interesting.
Most of the table games offered are a variation of the classic roulette wheel, consisting of different themes and risk/reward ratios.
However, you will also find some other table games like Quintopple.
Video Poker
bet365 Casino also has a selection of five different video poker tables. Video Poker is essentially an easier, quicker version of poker that’s a great choice if you’re on the go, or if you’re still trying to learn the ropes of the traditional five-card game.
Jackpots
Finally, bet365 Casino has a variety of Jackpots to enter. Like its Slot Games, there are a variety of themes and jackpot sizes available, and you’ll be able to enter a jackpot no matter your gambling budget.
Live Games
If you prefer to play live games, bet365 has you covered with a comprehensive live casino, full of games to play and thousands of players to compete against.
bet365 Casino’s live game selection includes:
Roulette
Blackjack
Baccarat
Live Game Shows
Within each category, you’ll also be able to filter for tables to suit your budget. Currently, bet365 Casino has live tables in the £0-5, £1-10 and £10-50 range.
To play a live game, you will need to wait for the seats to fill up. Seats will normally pick up very quickly, especially for the lower-budget tables.
However, if you’re playing at an off-peak time, you may have to wait a few minutes between each game.
Software Used
The software used by bet365 Casino is excellent and makes the platform a pleasure to use.
The slot machines, for instance, are easy to operate and come with a creative array of high-quality backdrops and themes, helping you to stay engaged and excited.
The software used for card games is even more impressive. For games such as poker, you and the other players will ‘sit’ around a virtual table, helping you to visualise the order of play.
You will also be able to see your hand and funds, alongside your competitor’s most recent action, the betting amount for the round and the total funds available.
Making a play is easy too, thanks to marked buttons at the corner of your screen.
Overall, we couldn’t fault bet365 Casino’s software, as it only enhances the overall playing experience.
Pros
Awesome selection of games
The software used is excellent
Live casino experience is sublime
Cons
None
Mobile Casino App – 5 stars
bet365 Casino’s app is absolutely flawless.
Everything was where we needed it to be, the app performed excellently and crisp visuals made my experience even better.
Look and Feel
bet365 doesn’t have separate apps for each of its markets, so when you download the app and create an account, you’ll gain access to all of its features.
Having said this, the look and feel of the bet365 app are excellent. The use of a dark colour scheme gives it a very modern look, and the smooth font and emoji-style options give the app a much more professional look than many counterparts.
bet365 has ultimately gone for a simple design, and it has worked in every way. The lack of unnecessary buttons and menus makes for a seamless design that’s simple to navigate and incredibly easy on the eye.
User Experience
We had a very good experience with bet365’s mobile app, and we honestly couldn’t find many major faults with it.
For one, the app is incredibly easy to navigate. All of the different categories of games have their own tabs, and you can filter certain games down to find the perfect table/slot machine for your budget and preferences.
There’s also a handy search bar if you’re really struggling to find something.
Another feature that we appreciated was the ‘Featured’ section, which shows you a variety of trending games to play.
This made it much easier to navigate the sheer number of games available and even introduced me to some new games that are now a staple in my rotation.
Furthermore, the app itself was incredibly smooth. Both when navigating through games, and when playing games itself, we didn’t experience any lag or buffering.
Finally, the gameplay itself was sublime. The user-friendly software (see Games & Software) made playing long poker games easy, and we were never confused by the order of play or the status of other players.
The slot machine games we tested were likewise smooth and easy to operate.
Check out our roundupwhere we gave bet365 the #1 spot as the best casino app in the UK.
Pros
App looks excellent
Smooth performance
Easy navigation
Cons
None
Website Experience – 5 stars
Just like the mobile app, bet365’s website is perfect in every way.
Furthermore, the app and website are nearly identical, which makes it easy to switch between versions.
Look and Feel
The bet365 website is virtually the same as the mobile app, just on a bigger screen.
The colour scheme, navigation and search functions are all identical, which is only a positive considering how good my experience with the mobile app was.
User Experience
Perhaps the biggest thing we noticed when we used the website was how easy it was to switch between it and the app.
Because they’re virtually identical, you can switch between playing on desktop and mobile at will, and every button, search bar and tab will be exactly where you expect it.
It sounds simple, but you would be surprised at how many platforms try to make their websites drastically different from the mobile app in an attempt to stand out.
Another thing to note is that if you’re serious about playing poker specifically, you may prefer the website over the app, simply due to the bigger screen, which will allow you to see your stats better than on the mobile app.
Pros
Great looks
Even better performance
Better for playing poker
Continuity between web and mobile
Cons
None
Deposits & Withdrawals – 5 Stars
bet365 offers the same deposit and withdrawal methods for all its services, including its casino.
Luckily, there are plenty of ways to deposit and withdraw money, a high deposit limit and no associated fees, making for a perfect system.
Deposits
It’s incredibly easy to deposit money to your bet365 Casino account, primarily due to the sheer number of deposit methods available.
These include:
Visa cards
Mastercards
PayPal
Bank transfer/wire
Paysafe
Ewallet Pay
Trustly
Most of the payment methods also feature a very low minimum deposit figure of £5, with the exception of PayPal which bumps this up to £25 and bank transfers which have a minimum deposit of £100.
The maximum deposits, on the other hand, are extremely high. Most of the methods are set to a maximum of £20,000, while bank transfers have a huge maximum deposit limit of £100,000.
Finally, it’s important to note that every deposit method is completely free of any fees. This means that every penny you deposit will be yours to play, spin and twist away.
Making a Deposit
Deposits are very easy to make, and the entire process takes just a few steps:
Log in to your bet365 account, and click on your profile picture in the top right-hand corner
Click on the bank icon, then select deposits
Choose your payment method, select the amount you’d like to deposit and hit confirm
Withdrawals
Withdrawals will be made to the deposit method that you select as default. However, you cannot withdraw money to an Apple/Google Pay wallet.
You can make as many withdrawals as you like for free, and thanks to the low minimum withdrawal amount of £5/£10 for PayPal, you’ll be able to withdraw even the most modest of earnings.
The only real downside to bet365 Casino’s withdrawal methods is the time it can take for the money to hit your account. In most cases, you should receive your funds in 24-48 hours.
However, some methods can take over 72 hours.
Making a Withdrawal
To make a withdrawal through bet365 Casino, follow these simple steps:
Log into your account and head to the account menu by clicking on your profile picture
Click on the bank icon and click withdrawals
Choose the amount you’d like to withdraw, confirm your details and hit confirm
Pros
Plenty of deposit and withdrawal methods are available
Deposits and withdrawals are free to make
Low minimum deposit and withdrawal amounts
Cons
Withdrawals can take a few days to land, depending on your withdrawal method.
Customer Service – 5 stars
bet365’s customer support has always been flawless, whether you’re using its online casino or sports betting site.
With four contact methods available, and a team who is friendly and informative, you’ll always be able to get a problem fixed in a few minutes.
Live Chat
The first, and arguably best, customer support contact method offered by bet365 Casino is its live chat. This is available 24/7 and can be reached right from the app or website.
When we tested this out, we connected to an agent in less than a minute, and they were able to solve my problem within around two minutes. The entire process was seamless, easy, and extremely professional.
Telephone
If you prefer to speak directly to an agent, you can give them a telephone call. The wait times for a call are generally very short, and from my experience, the customer support agents are happy to help and extremely knowledgeable.
If you have a very specific problem/question, this is probably the best customer support avenue to go down.
Thirdly, you can contact bet365 via email. You’ll normally receive a reply within a few hours, and most replies come with a detailed response alongside links to relevant FAQ sections to make sure that your question is answered.
If your query isn’t particularly pressing, this is a great contact option to use, as you won’t need to stay on the line with anyone, and can get around to fixing your issue whenever a team member responds back.
Post
Finally, you can send in a question via post. For most people, this method will be pretty useless, because it will take several days, or even upwards of a week, to hear back from a team member.
However, the fact that it’s offered is still a nice touch, and if you’re genuinely averse to more modern customer support methods, you’ll still be able to rely on a tried and trusted method.
Pros
Four ways to contact
The customer support team is knowledgeable and friendly
Fast and quick responses
Cons
None
Final Thoughts
Ultimately, bet365 Casino is one of the best online casinos in the UK.
If you want a smooth, user-friendly and simple site that will handle all your needs in one package, we cannot recommend the site enough.
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