Once just a betting exchange, Betfair has transformed into an online gambling giant attracting millions of players to its casino offerings.
You may be wondering if Betfair Casino is worth playing at and if it provides a good experience compared to other options.
In this Betfair Casino review, we will break down every aspect of their offering. We’ll look at crucial metrics like safety, game variety, bonuses and promotions, banking, mobile apps and more.
Each category will be rated out of 5 stars so you can see its pros and cons, ensuring you get an unbiased and objective overview of whether Betfair Casino is worth playing at.
Throughout this review, we will evaluate the casino’s primary features using a qualitative, points-based scale.
These points will be converted into star ratings.
For more information on how we test online casinos view here.
Overall Rating – 3.9 stars
Overall, we give Betfair Casino a rating of 3.9 stars, based on an overall score of 55 and an average of 78%.
Betfair offers a wide selection of enjoyable games, secure banking methods, and a nicely designed desktop site for easy play.
The welcome bonuses, while not huge, offer fair value, and customer service, while sometimes slow, is reliable.
However, the mobile app is basic and could benefit from a more sophisticated interface and additional features for a better user experience.
We would recommend Betfair as a trustworthy and legitimate option for UK players seeking a solid overall experience.
Here’s a breakdown of how Betfair Casino performed:
Category | Points | Star rating |
|---|---|---|
Safety | 10 | 5 stars |
Bonus & promotions | 7 | 3.5 stars |
Games & software | 8 | 4 stars |
Mobile casino app | 7 | 3.5 stars |
Website experience | 8 | 4 stars |
Deposits & withdrawals | 8 | 4 stars |
Customer service | 7 | 3.5 stars |
Here’s a rundown of the overall pros and cons of Betfair Casino:
Pros
Licenced and secure
Cutting-edge 128-bit SSL encryption
20+ years of ethical operations
Huge progressive jackpots
Various payment options
Cons
The mobile app lacks the features of the website
Short 7-day bonus expiration
Game variety is less than some competitors
Safety – 5 stars
Betfair Casino takes your security extremely seriously, utilising best-in-class encryption, authentication protocols, and independent audits to protect player data and funds.
With tier-1 regulatory oversight and decades of ethical operations, you can trust your experience will be completely safe and secure.
Licences
Betfair holds prestigious gambling licences from the UK Gambling Commission and Malta Gaming Authority – two of the most respected regulators globally.
To maintain these licences, Betfair undergoes regular independent audits to ensure full compliance with strict requirements around player protection, financial procedures, security, game fairness and more.
This includes segregating player funds into separate accounts, identity and age verification checks, self-exclusion tools, and responsible gambling resources.
In addition, their games and poker offerings are certified by the Alderney Gambling Control Commission, meeting further benchmarks for safety.
These robust and transparent licensing regimes offer assurance of the highest integrity.
Security
Betfair utilises cutting-edge 128-bit SSL encryption, equal to top banks, to secure all financial transactions and personal data entered on their site.
This prevents any unauthorised access to sensitive information. They also employ advanced firewalls, DDoS prevention, and sophisticated fraud monitoring systems.
For account security, players can enable strong two-factor authentication which requires an additional one-time SMS code along with the password to log in.
This greatly mitigates unauthorised access risk. Other safeguards like deposit limits, reality checks and self-exclusion further enhance protections.
Track Record
As an established, publicly traded company for over 20 years, Betfair has built tremendous trust in the UK market.
Millions of customers have safely played on their platform with no major incidents occurring.
Their longevity and scale bring accountability to maintain stellar safety standards for customers and shareholders alike.
Pros
Tier 1 UKGC and MGA licensing
Cutting-edge 128-bit SSL encryption
Robust independent security audits
20+ years of ethical operations
Cons
None
Bonus & Promotions – 3.5 stars
Betfair Casino’s bonus offerings for UK players provide a mix of incentives for newcomers to the platform, with a focus on live casino and slot games.
Welcome Bonus
Betfair Casino’s welcome incentive for new UK and IRL customers is a straightforward yet appealing offer.
By depositing and playing £10 on Betfair Live Casino, players are rewarded with a £5 bonus.
This bonus is credited automatically and comes with a very low wagering requirement of just 1x, which is significantly lower than the industry standard.
Players have 7 days to meet this requirement, which is a relatively short period but manageable given the low wagering condition.
The maximum win from this bonus is capped at £500, providing a decent potential return for a minimal initial stake.
How to Redeem
Sign up as a new customer and complete your verification.
Opt-in to the promotion via the Casino promotions hub.
Deposit and spend a minimum of £10 on eligible Live Casino games.
A £5 bonus with 1x wagering will be automatically credited.
Wager the bonus within 7 days before it expires.
Note that deposits using E-Wallets are not valid for this promotion.
Promotions
In addition to the welcome bonus, Betfair Casino entices players with a separate offer of 50 free spins upon signing up with the promo code CASF51.
Players must opt-in, verify their phone number, and launch any eligible game to enjoy the initial free spins.
A further 50 free spins are available once a player opts in again, deposits, and spends £10.
This two-tiered approach to free spins caters to both slot enthusiasts and those looking to try their luck without a significant upfront investment.
Comparative Offers
When compared to other online casinos in the UK market, Betfair’s welcome bonus is unique in its low wagering requirement and focus on live casino games.
The £5 bonus for a £10 play is modest but the 1x wagering is a standout feature, making it easier for players to turn the bonus into withdrawable cash.
The free spins offer is also competitive, providing a total of 100 spins with a small £10 deposit and spend, which is on par with many other online casinos that often require a larger deposit for a similar number of spins.
Pros
Low 1x wagering requirement on the £5 live casino bonus
The welcome bonus is easy to claim with a simple opt-in and deposit
The offer of 100 free spins is generous and split into two parts for extended enjoyment
A wide range of eligible games to fulfil the wagering requirements
Cons
The £5 bonus is relatively small compared to some other casinos’ welcome offers
The 7-day time limit to use the bonus may be short for some players
E-Wallet deposits are excluded from the promotion
Games & Software – 4 stars
Betfair Casino provides players with an enjoyable gaming experience through its collaboration with leading software provider Playtech.
With over 400 high-quality games to choose from, most players will find plenty to keep them entertained for hours on end.
Games Available
Betfair Casino offers a sizable game portfolio spanning all the popular casino game types.
While not as massive as some online casinos, the 400+ games still provide decent variety.
Slot Games
With around 130 slots, this section makes up nearly a third of the total games at Betfair.
There is a broad selection of themes and features catering to all types of slot fans.
Some player favourites include:
Age of Gods slots – Playtech’s hugely popular progressive jackpot series
Buffalo Blitz – high volatility for big win potential during the bonus round
Top Gun – movie branded slot that ties in with the recent sequel
Rainbow Riches – classic low variance Irish themed slot
From video slots to progressives and everything in between, slot enthusiasts will not be disappointed.
Card Games
Blackjack fans can pick from over a dozen variants at Betfair Casino.
Options like Blackjack Switch, Double Attack, and Perfect Pairs provide twists on the classic game to maintain interest.
Other card offerings include baccarat, casino poker games, and video poker.
Table Games
In addition to blackjack, players can enjoy almost 10 roulette variants along with a few baccarat options.
Unfortunately, there are no dice games like craps or sic bo.
But the inclusion of casino hold ’em, red dog, and 3 card brag adds back some additional table game variety.
Video Poker
With 10 video poker options, this section covers most of the basics like Jacks or Better and Deuces Wild.
However, more unusual variations like Megajacks would be a nice addition to round out the selection.
Jackpots
As part of the Playtech network, Betfair Casino is home to some of the largest online progressive jackpot slots.
Popular titles include:
Gladiator – regularly reaches into the millions
Age of Gods series – Megajackpots often hit 7 figures
Jackpot Giant – has exceeded $6 million in the past
This huge prize potential across over 45 jackpot games keeps players coming back.
Live Games
Betfair hosts an immersive live dealer experience through Playtech.
Multiple camera views make players feel part of the action as friendly croupiers host the various games.
There are tens of live table game options covering:
Live RoulettePrestige Roulette
Live BlackjackSoiree Blackjack
Live BaccaratBaccarat Squeeze
With multiple variants per game type available 24/7, players have plenty of choice in finding their preferred live casino experience.
Software
Betfair Casino runs on proprietary software with over 400 games, predominantly from top developer Playtech.
Offerings include 130+ slots, table games, video poker, and live dealer options.
Playtech is an industry leader in casino game development with over 20 years of experience.
Their games are certified fair and utilise random number generation for fair gaming.
Pros
400+ games from leading developer Playtech
Huge selection of slots with various features
Quality live dealer games available 24/7
Massive progressive jackpot potential
Great optimisation for mobile play
Cons
The game library less extensive than some competitors
No dice or craps games offered
Mobile Casino App – 3.5 stars
Rather than one all-encompassing casino app, Betfair provides a range of game-focused specialist downloadable including the Betfair Casino & Roulette app, Betfair Live Casino & Roulette app, and Betfair Poker Games app.
This caters well to players who love specific casino games, but more versatile gamblers may worry about running out of phone storage across multiple apps.
Of these, the Betfair Casino & Roulette app provides the best balance as an all-rounder, with a solid variety of slots and table games alongside roulette options, albeit in smaller numbers than the desktop site.
Look and Feel
The Betfair Casino mobile app features a clean, modern design with an intuitive layout focused on the key games.
The main menu at the bottom provides quick access between slots, roulette, blackjack, video poker, and jackpot games.
We especially like the search bar at the top that lets you quickly find your favourite game.
Animations and transitions between pages feel fast and fluid as you navigate the app.
However, the scaled-down nature means it lacks some desktop features like the ability to skip straight to your favourite game.
But otherwise, it retains much of the quality and immersive experience of the full site.
User Experience
Downloading and installing the Betfair Casino app is quick and simple – we had it up and running on our iPhone in under a minute.
You can log in directly using your existing Betfair credentials without needing to create a separate account.
The homepage highlights top games along with current promotions and jackpots. You can tap on any game tile to read a short description and start playing right away.
The process of browsing games, staking bets, and managing your bankroll remains intuitive on mobile.
The game variety is smaller than the full desktop casino but still solid for an app with over 200 slots and table games.
Performance is speedy with no noticeable lag or glitches even on more demanding 3D slots.
Check out our roundup of the best casino apps in the UK to see how Betfair Casino compares.
Pros
Slick, user-friendly interface
Good variety of high-quality mobile games
Generous welcome bonuses and promotions
Secure encryption technology
24/7 customer support via live chat
Cons
Occasional login/geolocation issues
Can’t access some advanced statistics
Website Experience – 4 stars
Betfair Casino offers players a smooth, modern website with an intuitive layout that makes finding games and promotions easy.
Look and Feel
The Betfair Casino website has a clean, sophisticated design with a black and yellow theme.
The layout is well-organised, with clear menus across the top allowing you to jump between casino games, promotions, banking, and help sections.
Visual banners showcase current promotions front and centre. The overall aesthetic is understated yet stylish, much like you would expect to find in a high-end casino.
While primarily focused on casino gaming, Betfair has not forgotten its sportsbook roots. There are subtle integrations, like displaying live sports odds in the header.
This allows for some cross-promotion without taking the emphasis away from the excellent casino experience.
User Experience
Navigating Betfair Casino’s website is effortless. Menus and links are precisely where you would expect them, getting you the information you want quickly.
Search functions make finding your favourite games intuitive. Betfair also offers a casino app for mobile play on the go.
Registration takes just minutes.
Responsible gambling tools like deposit limits, session timers, and self-exclusion are readily accessible. Banking options are plentiful, including fast withdrawals.
While the site excels in general ease of use, one area that could be improved is the promotions page.
While it lists the current bonuses, having more details upfront on playthrough requirements and expiration dates would enhance transparency.
Pros
Slick modern interface
Easy navigation
Mobile compatibility
Quick registration and verification
Cons
Promotion details not readily visible
Occasional slow loading
Deposits and Withdrawals – 4 stars
Betfair Casino offers users a variety of convenient banking options for making deposits and withdrawals.
Deposits
When adding money to your account, you can choose from debit/credit cards, PayPal, Paysafecard, and more.
The minimum deposit amount is £10 across all methods.
Deposit transactions are processed instantly in most cases, allowing you to begin playing real money games right away.
Betfair has partnered with trusted payment providers to ensure the secure handling of your personal and financial data.
Making a Deposit
Select your preferred payment method
Enter the deposit amount (£10 minimum)
Provide any details requested
Confirm the transaction
Funds should appear in your account immediately after.
Withdrawals
Requesting a payout from Betfair is simple and withdrawals are processed promptly. The minimum withdrawal amount is £10 across all methods.
When using an e-wallet like PayPal, withdrawn funds reach your account within 24 hours in most cases.
Bank transfers take 1-3 business days, while debit/credit card withdrawals are completed in 3-5 days.
Making a Withdrawal
Follow the withdrawal instructions in your account dashboard. Processing times vary by method.
Pros
Numerous deposit and withdrawal options
Minimum deposits/withdrawals only £10
Fast processing for e-wallet payouts
Cons
3-5 day wait for card withdrawals
Transaction fees apply for some methods
Customer Service – 3.5 stars
Betfair Casino’s customer service has its moments of brilliance, primarily due to its 24/7 live chat feature and quick response times.
However, the absence of phone support and the reported inconsistencies in service quality leave room for improvement.
Live Chat
The live chat service at Betfair Casino is a beacon of hope for users seeking immediate assistance.
Available around the clock, it connects you with knowledgeable agents capable of addressing a wide range of issues, from technical glitches to betting inquiries.
The convenience and efficiency of this service are commendable, with minimal wait times even during peak hours.
Response Time
Betfair shines when it comes to response times via live chat.
Our personal experience echoes the general sentiment that getting connected to an agent is swift, often taking no more than a couple of minutes.
This responsiveness extends to their social media platforms, where they are proactive in engaging with customer queries.
Lacking Support Channels
Despite the strengths of their live chat, Betfair Casino’s customer service framework shows cracks due to the absence of phone and email support.
In an era where direct communication is often preferred for resolving complex issues, this gap is a significant drawback.
The lack of these traditional support channels can deter users who value or require them for peace of mind.
Pros
24/7 live chat availability
Quick response times
Active social media engagement
Cons
No phone support
Email support is not mentioned
Final Thoughts
With its wide selection of enjoyable games, secure banking methods, and nicely designed desktop site, Betfair Casino provides a smooth and easy play environment.
While the welcome bonuses may not be the biggest compared to some other sites, they offer fair value.
And even though customer service can be slow at times, they ultimately provide reliable support. The mobile app, although basic, still allows convenient play on the go.
We would recommend Betfair Casino to players looking for a trustworthy and legitimate casino option. It covers the basics very well and provides a solid overall user experience.
Those seeking the most generous bonuses or advanced mobile features may want to also consider some of the other top UK sites.
But for enjoyable gameplay in a secure environment, Betfair Casino hits the mark.
