Casumo Casino has taken the UK online gambling market by storm with their adventure-inspired casino.
With Casumo’s increasing popularity in the UK among players for its slots, table games, and bonuses, you’re probably wondering if it’s the casino for you.
In this Casumo Casino review, we’ll break down every feature on a 1–5 star rating scale – from game variety and promotions to safety and support.
You’ll get a clear picture of where Casumo hits the mark and where it doesn’t, allowing you to determine if it’s the right fit for you.
Throughout this review, we will assess the casino’s main features qualitatively on a points-based rating system.
We will translate these points into star ratings.
For more information on how we test online casinos view here.
Overall Rating – 4.2 stars
We’ve rated Casumo Casino at 4.2 stars, based on an overall score of 59 and an average of 81%.
It scored highly in the areas of security, game selection, payments, platform and support offered to customers.
However, the welcome offer and ongoing promotions are pedestrian compared with rivals.
The wagering requirements on bonuses are also higher than on some other online casinos.
Overall, Casumo is a fun and trusted online casino with good safety, games, banking, and support.
Here’s a breakdown of how Casumo Casino performed:
Category | Points | Star rating |
|---|---|---|
Safety | 10 | 5 stars |
Bonus & promotions | 7 | 3.5 stars |
Games & software | 9 | 4.5 stars |
Mobile casino app | 9 | 4.5 stars |
Website experience | 8 | 4 stars |
Deposits & withdrawals | 8 | 4 stars |
Customer service | 8 | 4 stars |
Here’s a rundown of the overall pros and cons of Casumo Casino:
Pros
Licensed by respected UK and Malta gambling regulators
Over 10 years of experience running safely
128-bit SSL encryption for security
Generous welcome bonus and free spins
Big selection of games
Slick mobile app with smooth performance
Cons
Can have long customer support wait times
Restrictive £20 minimum withdrawal limit
Wagering requirements slightly high at 30x
Geolocation issues on the app for some users
Complex terms and conditions
Safety – 5 stars
The operator shows a good security level and takes advantage of implementing significant protocols to keep your data and money safe.
The long record speaks for itself.
Licences
Casumo holds licences from the UK Gambling Commission and Malta Gaming Authority, demonstrating compliance with strict requirements covering player protection, fairness, and responsible gambling.
The licences are regularly reviewed, and if there are any breaches, they can be suspended – this should give you plenty of confidence in Casumo’s standards.
Security
Casumo encrypts your personal and financial details with 128-bit SSL encryption and Secure Sockets Layer (SSL) protocols.
Firewalls, data encryption and server authentication protect against external threats and unauthorized external access to information and systems.
Track Record
Casumo has been avoiding major breaches and paying more significant financial penalties since launching in 2012.
Its history demonstrates that its safety systems are reliable and effective.
Pros
Licensed by respected UK and Malta regulators
Cutting-edge 128-bit SSL encryption
10+ year track record without safety issues
Cons
Complex security technology could cause usability issues
Regular licence audits could lead to potential suspensions
Bonus & Promotions – 3.5 stars
Casumo has a fair welcome bonus for UK players and some ongoing promotions.
Welcome Offer
New players only.
100% up to £25 on but £10 min dep + 20 bonus spins on Starburst.
The bonus is attached to a 30x wagering requirement.
The bonus spins are valued at £0.10 per spin, and wagering is 35x.
Although the bonus won’t bowl you over, it’s a reasonable starting point for casual players.
How to Redeem
Create a new UK account at Casumo
Make a minimum first deposit of £10+
Accept the welcome offer terms after logging in
Your deposit will be doubled up to £25
You will also receive 20 bonus spins on Sahara Riches
Complete 30x wagering on the bonus & spins within 30 days
Promotions
Alongside the welcome bonus, you can also look forward to cashback, tournaments and other regular promotional deals at Casumo.
Comparative Offers
Casumo’s bonus stacks up well against its competition, though it’s not the biggest one out there.
Some casinos offer higher bonus sizes, though for recreational customers it still provides plenty of value.
Pros
100% match on the first deposit
Up to £25 extra plus 20 spins
Good for low-stakes players
Cons
Bonus amount capped at £25
Higher wagering on spins (30x)
Bigger offers exist
Games & Software – 4.5 stars
Casumo offer UK players over 2,000 games in all categories.
There's a lot of variety, from slots and jackpots to poker and live dealers.
Games Available
The game library features major developers like NetEnt, Microgaming, Play’n GO, IGT and Evolution Gaming.
There’s immense depth across all game types.
Slot Games
Casumo have more than 1,500 slot games under their belt, including favourites such as Starburst, Rainbow Riches, Jammin’ Jars and Legacy of Dead.
Themes, volatility and mechanics are all over the shop, so there should be something to please most players.
Card Games
There’s a strong range of blackjack and roulette versions, plus baccarat, craps, Caribbean Stud and Casino Hold’em.
There are a lot of different options for you to choose from.
So whether you want single-deck blackjack or Football Studio, it’s covered.
Table Games
In terms of table games, you’ll find all the variants of roulette — European roulette, American roulette and French roulette — as well as niche versions of Sic Bo and Red Dog.
Video Poker
There are 19 video poker titles to cover and these include the multi-hand games, Jacks or Better, All Aces and Triple Pocket Hold’em.
Jackpots
Casumo hosts progressive jackpots in titles such as Mega Moolah and Mega Fortune, with a number of them often exceeding £1,000,000.
There are also Daily Jackpots, and buggy-themed games such as Age of the Gods and Dragon’s Fire.
Live Games
Casumo employs Evolution Gaming to power its live dealer casino games, with roulette, blackjack and baccarat all featured.
You can also try gameshow-inspired options such as Dream Catcher, Deal or No Deal and Football Studio.
Software
Casumo trusts in the best operators to insure quality gaming:
NetEnt – For cinematic slots like Narcos, Gonzo’s Quest and Starburst.
Microgaming – Supplying jackpot slots like Mega Moolah and quality table games.
Play’n GO – Behind modern originals like Book of Dead and Legacy of Dead.
Evolution Gaming – Powering the entire live dealer suite.
Pros
2,000+ games from leading developers
Great variety across all game types
Slick performance and visuals
Lucrative daily jackpots
Cons
Live dealer options less extensive than some sites
Fewer 3D and virtual reality games
Limited bingo and instant win selections
Mobile Casino App – 4.5 stars
Casumo’s mobile app is one of the best available for casino gaming.
Available for iOS and Android, it hosts hundreds of titles with crisp graphics and strong performance.
Look and Feel
The app features a modern, clean design with Casumo’s colourful branding and white background.
Getting around is simple, with the main menu conveniently located at the bottom of the screen for easy access.
From here you can instantly access the different game categories, promotions, account details, and more.
The game icons are imbued with the playful, cartoonish nature employed by the brand, and that only adds to the
From a visual perspective, everything is polished, and the app is rich-looking.
User Experience
The app is simple and straightforward to use off the bat.
The menus and filters make finding games quick and easy.
Account settings and help are easy to locate.
Games run seamlessly without lagging or bugs encountered when spinning slot wheels and playing table games.
Banking functionality too works on mobile.
One problem is the app’s requirement of geolocation to work properly.
Sometimes location errors can occur that can prevent you from playing.
Usually switching from mobile data to Wi-Fi fixes this problem.
Perhaps manual location setting would solve it altogether.
Check out our roundup of the best UK casino apps to see how Casumo compares.
Pros
Hundreds of unique slots and table games in one app
Appealing visual style and animations
Intuitive navigation and menus
Smooth performance with no lagging
Cons
Geolocation inaccuracies in some areas
Website Experience – 4 stars
There is very little not to love about Casumo’s website experience for UK players.
Look and Feel
The interface is sleek and modern, on top of primordial.
The bold colours and space theme give the site an artsy but fun look.
The goofy alien graphics help make it distinct, but the interface remains familiar and easy on the eyes.
The site also performs well in mobile browsers.
User Experience
The site is simple to use.
Pages load quickly, and the main navigation bar makes browsing easy.
Details such as bonuses and banking are readily available.
Signing up takes only a few minutes, and overall Casumo offers one of the most hassle-free casino sites.
Pros
Slick modern interface
Intuitive site navigation
Mobile optimised
Quick page loading
Easy registration process
Cons
Occasionally site can be slow
Deposits and Withdrawals – 4 stars
Casumo provides secure and trustworthy ways to pay, but the number of available payment methods is not as vast as that of its competitors.
Deposits
When it comes to depositing money into your Casumo account, there is a decent range of options:
Debit and Credit Cards – Major card providers like Visa and Mastercard are supported.
Both debit and credit cards can be used to make instant deposits.
This is one of the most popular funding options due to its convenience and speed.
E-Wallets – Casumo accepts a selection of popular e-wallets, including MuchBetter, EcoPayz, and PaySafeCard.
These enable players to move money to and from the casino instantly while keeping their financial details secure.
Minimum deposits for e-wallets tend to be £10.
Bank Transfer – Direct bank transfers allow you to deposit directly from your personal bank account.
While slower than other methods, with processing times of 1-3 days, bank transfers have higher deposit maximums.
They also cater to players who prefer using their regular bank over e-wallets or cards for deposits.
All deposit options are free of fees.
The minimum amount you can deposit varies between £10-£20 depending on the method chosen.
Making a Deposit
Adding funds to play for real money is straightforward at Casumo.
Simply visit the banking page, select your preferred payment method, enter the deposit amount, and confirm the transaction.
The money instantly appears in your available balance ready for wagering.
Withdrawals
When it comes time to cash out your winnings, Casumo provides a reasonably short withdrawal time frame compared to competitors.
However, the withdrawal options themselves are still limited.
E-Wallets – MuchBetter and EcoPayz allow for fast withdrawals, processed instantly in most cases.
However, keep in mind that the final delivery of funds to your e-wallet or bank can take an additional 1-3 days depending on the provider and destination.
Bank Transfer – Standard bank wire transfers from Casumo take up to 3 business days to complete.
While relatively quick, some players may prefer even faster cashout speeds.
The minimum withdrawal amount at Casumo is £20 across all methods.
This seems high compared to other online casinos, which often have lower or no limits.
Frequent withdrawals of small sums may be inconvenient as a result.
Making a Withdrawal
Cashing out follows the usual process:
Visit the Cashier section
Select your preferred withdrawal method
Enter the amount to withdraw along with account details
Double-check all entered info and submit the request
Allow the stated processing time for funds to be delivered
Pros
Wide variety of deposit options
Instant deposits with cards/e-wallets
Easy-to-use cashier menu
Cons
Bank transfers can be slow
£20 minimum withdrawal limit
Customer Service – 4 stars
Casumo offers solid customer support with a few areas for improvement.
Overall, we found the support to be quite good.
FAQ section
The FAQ section is detailed, with clear categories and a search bar.
It’s easy to find help for common issues like payments.
Live Chat
Live chat is available 24/7.
Staff are helpful, though response times can be slow during peak periods.
In one case, we waited over 20 minutes for a response, but the agent resolved the issue well once connected.
Email support is reliable.
Replies usually arrive within 12 hours and include detailed solutions.
It’s a good option when live chat is busy.
Pros
24/7 availability across channels
In-depth troubleshooting guides in FAQs
Knowledgeable live chat agents
Cons
Long wait times occasionally for live chat
Email response time could be faster
Final Thoughts
Casumo Casino is a safe and fun place with excellent game selection, easy banking options and OK customer support.
The bonuses are not the most generous and the wagering requirement is higher than average, but the overall experience compensates for it.
It's a good choice for casual players looking for slots, table games or live dealers in a safe and secure site.
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