Casumo Casino has made a splash in the UK online gambling scene with its adventure-themed platform.
As Casumo grows more popular among UK players for its slots, table games and bonuses, you may be wondering if it’s the right casino for you.
In this Casumo Casino review, we’ll break down every feature on a 1-5 star rating scale – from game variety and promotions to safety and support.
You’ll get an objective look at where Casumo excels and where it falls short, with all the details to decide if it’s worthwhile for your gambling needs.
Throughout this review, we will evaluate the casino’s primary features using a qualitative, points-based scale. These points will be converted into star ratings.
For more information on how we test online casinos view here.
Overall Rating – 4.2 stars
Overall, we give Casumo Casino a rating of 4.2 stars, based on an overall score of 59 and an average of 81%.
They perform very well in categories like security, games, payment options, website/app quality and customer support.
While certainly not bad, Casumo’s new player bonus and other promotions are quite standard compared to others.
The wagering requirements on bonuses are also higher than on some other online casinos.
Overall, we’d recommend Casumo as an enjoyable, reliable online casino with great security, games, banking, platform quality and support.
Here’s a breakdown of how Casumo Casino performed:
Category | Points | Star rating |
|---|---|---|
Safety | 10 | 5 stars |
Bonus & promotions | 7 | 3.5 stars |
Games & software | 9 | 4.5 stars |
Mobile casino app | 9 | 4.5 stars |
Website experience | 8 | 4 stars |
Deposits & withdrawals | 8 | 4 stars |
Customer service | 8 | 4 stars |
Here’s a rundown of the overall pros and cons of Casumo Casino:
Pros
Licensed by respected UK and Malta gambling regulators
Over 10 years of experience running safely
128-bit SSL encryption for security
Generous welcome bonus and free spins
Big selection of games
Slick mobile app with smooth performance
Cons
Can have long customer support wait times
Restrictive £20 minimum withdrawal limit
Wagering requirements slightly high at 30x
Geolocation issues on the app for some users
Complex terms and conditions
Safety – 5 stars
Casumo Casino takes safety and security very seriously, implementing robust measures to protect player information and funds.
Their long track record provides confidence in their systems.
Licences
Casumo holds licences from the UK Gambling Commission and Malta Gaming Authority, demonstrating compliance with strict requirements covering player protection, fairness, and responsible gambling.
Regular audits validate ongoing compliance, with the suspension of licences possible for violations. Holding these respected licences inspires confidence in Casumo’s safety standards.
Security
Casumo utilises top security technology including 128-bit SSL encryption and secure sockets layer protocol to protect financial transactions and personal data.
Firewall systems, data encryption, and server authentication provide robust protection against external attacks and unauthorised access.
Track Record
Launching in 2012, Casumo has over a decade of experience as a trustworthy online casino.
Over those years, there have been no major safety incidents, breaches, or penalties demonstrating the effectiveness of their safety systems.
Their longevity and reputation provide assurance.
Pros
Licensed by respected UK and Malta regulators
Cutting-edge 128-bit SSL encryption
10+ year track record without safety issues
Cons
Complex security technology could cause usability issues
Regular licence audits could lead to potential suspensions
Bonus & Promotions – 3.5 stars
Casumo Casino provides UK players with a reasonable welcome offer and ongoing promotional value.
Welcome Offer
The Casumo welcome offer awards new UK players with a 100% deposit match up to £25 plus 20 bonus spins. To qualify, make a minimum deposit of £10.
The bonus comes with 30x wagering and the spins have a £0.10 value each with 30x wagering.
While doubling your first deposit is decent, the capped bonus amount is lower than some rivals.
However, for casual players, £25 extra and 20 spins is a nice way to get started.
How to Redeem
Create a new UK account at Casumo
Make a minimum first deposit of £10+
Accept the welcome offer terms after logging in
Your deposit will be doubled up to £25
You will also receive 20 bonus spins on Sahara Riches
Complete 30x wagering on the bonus & spins within 30 days
Promotions
In addition to the welcome incentive, Casumo provides UK players with cashback, tournaments, and other ongoing promos.
Comparative Offers
Casumo’s UK welcome offer is reasonable. Some competitors do offer larger bonus amounts.
But for casual players, Casumo still brings decent value with its starter incentive.
Pros
100% match on the first deposit
Up to £25 extra plus 20 spins
Good for low-stakes players
Cons
Bonus amount capped at £25
Higher wagering on spins (30x)
Bigger offers exist
Games & Software – 4.5 stars
Casumo provides an outstanding selection of 2000+ games for UK players.
You’ll find top titles covering all varieties – slots, jackpots, table games, video poker and live dealers.
Games Available
The game library features major developers like NetEnt, Microgaming, Play’n GO, IGT and Evolution Gaming.
There’s immense depth across all game types.
Slot Games
With over 1,500 slots, Casumo offers classics like Starburst and Rainbow Riches alongside modern hits like Jammin Jars, Legacy of Dead and Gonzo’s Quest Megaways.
There are titles for all tastes – branded games, high variance slots, megaways and more.
Card Games
Alongside various blackjack and roulette variants, Casumo provides other card games like baccarat, craps, Caribbean Stud and Casino Hold’em.
So whether you want single-deck blackjack or Football Studio, it’s covered.
Table Games
The main table games all come in multiple versions – European, American and French roulette for example.
But you’ll also find niche options like Sic Bo, Red Dog, Punto Banco and more.
Video Poker
While the video poker selection is relatively small, you’ll still find 19 quality options.
There are single and multi-hand games, Jacks or Better, All Aces and unique variants like Triple Pocket Hold’em Poker.
Jackpots
For big wins, Casumo provides a solid jackpot selection including legendary titles like Mega Moolah and Mega Fortune where prizes often exceed £1 million.
There’s also Age of the Gods, Dragon’s Fire and Daily Jackpots.
Live Games
Casumo uses Evolution Gaming software for an authentic live experience.
Alongside roulette, blackjack and baccarat, find gameshow-style options like Deal or No Deal, Dream Catcher and Football Studio.
The friendly dealers and HD streams recreate the buzz of a real casino.
Software
As a multi-provider casino, Casumo sources games from the top developers like:
NetEnt – For cinematic slots like Narcos, Gonzo’s Quest and Starburst.
Microgaming – Supplying jackpot slots like Mega Moolah and quality table games.
Play’n GO – Behind modern originals like Book of Dead and Legacy of Dead.
Evolution Gaming – Powering the entire live dealer suite.
Pros
2,000+ games from leading developers
Great variety across all game types
Slick performance and visuals
Lucrative daily jackpots
Cons
Live dealer options less extensive than some sites
Fewer 3D and virtual reality games
Limited bingo and instant win selections
Mobile Casino App – 4.5 stars
Casumo offers one of the best mobile casino experiences out there.
Both iOS and Android users can enjoy hundreds of slots and table games on the go, with slick graphics and smooth performance.
Look and Feel
Upon opening the Casumo mobile app, you’re greeted with a clean, modern design featuring the brand’s signature vibrant colours against a crisp white background.
The layout is well-organised with the main menu located conveniently at the bottom within easy reach of your thumbs.
From here you can instantly access the different game categories, promotions, account details, and more.
Scrolling through the lobby, you’ll notice the cartoonish style carried over from the main site. Game icons have a bubbly, almost cute aesthetic that stands out.
In terms of visual appeal, Casumo hits it out of the park. Their playful personality shines through the aesthetics for a fun, engaging experience even before you start playing.
It just looks and feels like a premium product.
User Experience
Navigating the Casumo mobile app feels intuitive from the first tap. Menus and filters make finding your favourite game a breeze, whether it’s slots, roulette, blackjack or more.
Easy account management and rapid access to customer support streamline operations.
Game performance exceeds expectations considering the polished visuals. Spinning slots and shuffling cards happen quickly without any lag or glitches.
This smooth operation applies not just to gaming but activities like making deposits and withdrawals.
One issue some users report relates to geolocation services. In certain locations, inaccuracies in geolocation cause the app to think you crossed borders and invalidate play.
Using wifi instead of mobile data helps resolve it. However, an option to manually set a location would improve the situation.
Check out our roundupof the best UK casino apps to see how Casumo compares.
Pros
Hundreds of unique slots and table games in one app
Appealing visual style and animations
Intuitive navigation and menus
Smooth performance with no lagging
Cons
Geolocation inaccuracies in some areas
Website Experience – 4 stars
Casumo offers an enjoyable and user-friendly website tailored for UK players.
Look and Feel
The Casumo website immediately catches the eye with its modern design and funky adventure theme.
The intergalactic graphics and quirky alien characters give it a distinctive look compared to more generic casino sites.
The colours are vibrant without being garish and the layout is clean and uncluttered. Icons and menus are clearly labelled so players can easily navigate between pages.
The website is also fully optimised for mobile use. Overall, the fun outer space visuals combined with slick functionality create an immersive user experience from the start.
User Experience
Browsing and using the Casumo website is smooth and intuitive. Pages load rapidly without lag or crashes.
The menu options in the main navigation bar make jumping between the different sections quick and easy. Key information like promotions and payment options are well-signposted.
Registering an account only takes a few minutes.
Overall, Casumo offers one of the most seamless and hassle-free user experiences among online casinos.
Pros
Slick modern interface
Intuitive site navigation
Mobile optimised
Quick page loading
Easy registration process
Cons
Occasionally site can be slow
Deposits and Withdrawals – 4 stars
Casumo Casino provides players with a variety of secure payment methods to fund their accounts and withdraw their winnings.
While the options are not as extensive as some other online casinos, the basics are covered for convenient real-money gambling.
Deposits
When it comes to depositing money into your Casumo account, there is a decent range of options:
Debit and Credit Cards – Major card providers like Visa and Mastercard are supported. Both debit and credit cards can be used to make instant deposits.
This is one of the most popular funding options due to its convenience and speed.
E-Wallets – Casumo accepts a selection of popular e-wallets, including MuchBetter, EcoPayz, and PaySafeCard.
These enable players to move money to and from the casino instantly while keeping their financial details secure. Minimum deposits for e-wallets tend to be £10.
Bank Transfer – Direct bank transfers allow you to deposit directly from your personal bank account.
While slower than other methods, with processing times of 1-3 days, bank transfers have higher deposit maximums.
They also cater to players who prefer using their regular bank over e-wallets or cards for deposits.
All deposit options are free of fees. The minimum amount you can deposit varies between £10-£20 depending on the method chosen.
Making a Deposit
Adding funds to play for real money is straightforward at Casumo.
Simply visit the banking page, select your preferred payment method, enter the deposit amount, and confirm the transaction.
The money instantly appears in your available balance ready for wagering.
Withdrawals
When it comes time to cash out your winnings, Casumo provides a reasonably short withdrawal time frame compared to competitors. However, the withdrawal options themselves are still limited.
E-Wallets – MuchBetter and EcoPayz allow for fast withdrawals, processed instantly in most cases.
However, keep in mind that the final delivery of funds to your e-wallet or bank can take an additional 1-3 days depending on the provider and destination.
Bank Transfer – Standard bank wire transfers from Casumo take up to 3 business days to complete.
While relatively quick, some players may prefer even faster cashout speeds.
The minimum withdrawal amount at Casumo is £20 across all methods. This seems high compared to other online casinos, which often have lower or no limits.
Frequent withdrawals of small sums may be inconvenient as a result.
Making a Withdrawal
Cashing out follows the usual process:
Visit the Cashier section
Select your preferred withdrawal method
Enter the amount to withdraw along with account details
Double-check all entered info and submit the request
Allow the stated processing time for funds to be delivered
Pros
Wide variety of deposit options
Instant deposits with cards/e-wallets
Easy-to-use cashier menu
Cons
Bank transfers can be slow
£20 minimum withdrawal limit
Customer Service – 4 stars
Casumo offers several customer service channels for players to get assistance when needed.
Overall, we found the support to be quite good.
FAQ section
The site has an extensive FAQ section that covers the most common issues one might face. It has clear categories and a search bar to easily find answers to questions.
We could quickly get help with deposit and withdrawal queries from the FAQs.
Live Chat
Casumo’s live chat is available 24/7 and accessible directly through the site. The agents are friendly and knowledgeable. However, wait times can be long during peak hours.
We had to wait over 20 minutes once before connecting to an agent. But they resolved our bonus issue efficiently.
We have reached out to Casumo’s support a few times via email when live chat was busy. They typically respond within 12 hours with detailed troubleshooting.
The email support has been reliable in fixing account and technical problems.
Pros
24/7 availability across channels
In-depth troubleshooting guides in FAQs
Knowledgeable live chat agents
Cons
Long wait times occasionally for live chat
Email response time could be faster
Final Thoughts
Ultimately, Casumo Casino stands out as a secure and enjoyable online gaming experience with a wide selection of games, easy banking, and efficient customer service.
While its bonuses and promotions are standard, the higher wagering requirements are offset by the casino’s overall quality and reliability.
It’s a solid choice for casual players interested in slots, table games, or live dealer play, despite the bonuses not being the most competitive.
