In the UK, bet365 is one of the most popular betting platforms.
Given its reputation, you may be thinking about trying it .
In this review, we'll help you decide whether bet365 is right for you based on our hands-on experience with the platform.
We’ll cover the main pros and cons, key features and overall usability to help you decide if it fits your needs.
Over the course of this bet365 review, we will be assessing the main characteristics of this platform using a qualitative, points-based scale. We’ll then translate those points into a star ratings.
For more information on how we test view here.
Overall Rating – 5 stars
We’ve rated bet365 5 stars, based on an overall score of 84.4 and an average of 93.8%.
Platform is neat, intuitive and technically secure.
Market access is great and customer service is topnotch.
It’s difficult to find large problems with the site.
The main downsides are the higher minimum deposit for bank transfers and a welcome bonus that isn’t the most lucrative available—but those are minor issues in the scheme of things.
bet365 is well-suited to anyone who wants a trusted, feature-packed betting platform with access to a wide range of markets.
Here’s a breakdown of how bet365 performed:
Category | Points | Star Rating |
---|---|---|
Safety | 9.5 | 5 |
Mobile betting app | 9.6 | 5 |
Web betting site | 9.6 | 5 |
Deposits & withdrawals | 9.3 | 5 |
Markets | 9.7 | 5 |
Pre-match betting | 9.4 | 5 |
In-play betting | 9.6 | 5 |
Welcome incentive | 8.9 | 4.5 |
Customer service | 9.2 | 5 |
Here’s a rundown of the overall pros and cons of bet365:
Pros
Awesome mobile app and web platform
bet365 is very safe
Wide range of markets
Great live streaming service
Cons
Minimum deposit for bank transfer is a little high
Welcome incentive could be a little better
Safety – 5 stars
bet365 is easily one of the safest betting sites in the UK, and you can rest assured that every penny you put into the platform will be handled fairly.
Licences
Bet365 has a UK Gambling Commission licence, the strictest licence available.
The licence makes sure that players are treated fairly, that games are transparent, and that customers are protected should the operator become insolvent.

Security
The platform incorporates an Information Security Management System (ISMS) and multifactor firewalls to safeguard financial and personal data.

Track Record
Founded in 2000, bet365 has over 20 years of unblemished service.
Their unwavering integrity should enable players to use the site with complete peace of mind.
Pros
UK Gambling Commission License
Perfect track record
Cons
None
Mobile Betting App – 5 stars
Bet365’s mobile app is flawless and despite the less-than-kind Play Store reviews, our experience with it was nothing but positive.
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Look and Feel
The dark theme, sharp icons, and clean typography give it a modern, premium look.
It’s well designed and straightforward to use.
Menus are nicely organised, while the search bar comes handy if you’re after a particular sport or bet.
Checking current bets is easy from the ‘My Bets’ tab.

Alternatively, there is a search bar that can be used to find anything within the app.
This quickly turned out to be our favourite feature.
Finding your bets is simple too. All you have to do is hit the ‘my bets’ option in the menu, and you’ll be able to see your current positions, both live and pre-match.
Making a Bet
Placing a bet couldn't be simpler!
Here are some quick tips below.
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All you need to do is click on your desired market, find a game you want to bet on, decide what you want to bet on (e.g.. winner, goals, cards) and click the yellow odds number.
From here, a stake box will pop up, where you can choose how much to wager.
Then all you need to do is click confirm, and your bet will be immediately processed.
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User Experience
The layout is easy to navigate and live streaming ensures seamless in-play betting.
Some Android users have reported encountering glitches, yet we didn't experience any bugs during our testing period.
Check out our roundup where we gave bet365 the #1 spot as the best betting app in the UK.
Pros
App looks modern
Search functions are awesome
Easy to make and find bets
Cons
Some users have reported app glitches
Web Betting Site – 5 stars
The website is essentially a replica of the mobile app in an internet browser, but the advantage of this is the website being on a larger screen and making finding things a little easier.
Look and Feel
The desktop version keeps the dark theme and user-friendly layout.
Tabs are clear, while the search bar is easy to locate.
The homepage consists of a mixture of current sports news and links to upcoming sporting events.
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User Experience
The interface is smooth and clean.
Switching between mobile and desktop is a fairly seamless experience as they’re practically the same.
Pros
Website looks clean
Menus and search functions are great
No technical issues
Cons
None
Deposits & Withdrawals – 5 stars
Bet365 makes it incredibly easy to both deposit and withdraw money.
Furthermore, deposits and withdrawals are free to make and instantaneous.
Deposits
Funnily enough, bet365 makes it very easy for you to deposit money into your account.

Virtually every deposit method you could think of is available, including:
Visa/Mastercard payments
PayPal
Bank transfer
Apple/Google Pay
Paysafe
Trustly
For most deposit options, the minimum deposit is £5.
However, the minimum figure for PayPal payments is £25, and for bank transfers, you’ll have to deposit at least £100.
Deposits are instant and importantly completely free to make.
There’s also a very high maximum deposit amount of £20,000 for debit cards and £100,000 for bank transfers, meaning you’ll never be locked out of putting money into your account.
Making a Deposit
Depositing through bet365 is incredibly simple.
Just follow these steps:
Log into your account, and click the ‘deposit’ option located just next to your profile picture.
Add your preferred payment method using the pop-up form.
Select your deposit amount, hit the deposit button and you’re good to go.
Withdrawals
You can withdraw any winnings that you make using the same methods as above, except for E-Wallets like Apple and Google Pay.
Withdrawals are likewise free to make, and the minimum withdrawal fee is nice and low at £5 (or £10 for PayPal withdrawals).
The processing times for withdrawals depend on the method that you choose.
However, you can generally expect the funds to hit your account within 24-72 hours.
Making a Withdrawal
Making a withdrawal through bet365 is just as simple as depositing cash.
All you need to do is head to your account page by clicking on your profile button, and then select ‘Bank.’
From here, you’ll be able to see how much money you have available to withdraw.
To withdraw it, simply click on the withdraw icon, select the amount and your payment method and hit confirm.
Pros
Plenty of deposit and withdrawal options available
No deposit or withdrawal fee
Simple to deposit and withdraw funds
Cons
Minimum bank transfer deposit of £100
Markets – 5 stars
bet365 has an incredible array of sports to choose from, ranging in popularity.
The odds are also easy to view, and its best odds guaranteed feature is extremely attractive.
Sports
Through bet365, you can bet on literally every single sport that you can think of.
Of course, the site has the most popular categories like football, rugby, boxing and tennis.
Beyond this, many more niche sports such as greyhound racing and eSports are offered.
With such a wide range available, you’ll most likely be able to bet on your favourite sport or team and delve into higher-risk, higher-reward markets that other sites simply don’t offer.
For a full list of sports offered, visit here.
Odds
bet365 also offers very competitive odds on these sports, which are very simple to find thanks to the excellent layout of the mobile app and website.
From the home screen, you simply need to click on the sport that you’re interested in to get live odds whenever you want.
The odds for horse racing are particularly good, as bet365 has a best odds guaranteed policy.
Essentially, this means that if you place a winning bet on a horse race, and the SP is greater, they will pay you the better odds.
There are a few caveats, like needing to place a bet from 8:00 am, but overall this makes horse race betting on bet365 particularly attractive.
Pros
Huge range of sports
Great odds
Best odds guaranteed for horse racing
Cons
None
Pre-Match Betting – 5 stars
If you’re looking to make bets before a sporting event takes place, bet365 has you covered with an excellent pre-match betting service that’s hard to fault.
Coverage
You can make a variety of pre-match bets through bet365, depending on the specific sport.
For football games, for instance, you can make bets on goals, corners, cards, and even more speculative bets such as the winner of a certain league.
The overrounds of most pre-matched bets also fall under the industry standard of 110%, so you can rest assured that on the whole, you’re getting the best odds available.
Bet Builder
One of our favourite features of bet365 was the ‘Bet Builder.’
This essentially allows you to create a combination of up to 12 bets for a specific sport.
The more bets you win, the greater returns you’ll yield, and it’s a great way to up the ante for games that you’re confident about.
Pros
Great pre-game coverage
Bet Builder is awesome
Good selection of bets
Cons
None
In-Play Betting – 5 stars
bet365’s in-play betting service is one of its best features, thanks to the sheer variety of markets available, the bet and watch service and other amenities like match stats.
Markets
bet365 offers a wide range of live markets.
The most popular sport is football, where you can bet on hundreds of games and dozens of outcomes like the number of corners, goals and half-time results.
However, aside from this, there are plenty of alternative sports for live betting, such as horse racing and tennis.
You can make individual bets throughout the game based on live odds, by simply clicking or using the bet builder to increase the stakes as you would with pre-match betting.
Finally, you can favourite different markets in the live section, to make the platform that little bit easier to navigate.
Bet & Watch
A standout feature of bet365 is its ‘Bet & Watch’ service, which lets you live stream events you’ve placed a bet on.
Alongside the stream, you can view the live odds screen—allowing you to place bets in real time without leaving the action.
This feature significantly enhances the in-play betting experience.
If you enjoy live betting, Bet & Watch adds real value.
To access it, you need to have a funded account and have placed a bet within the past 24 hours.
This ensures the service isn’t used purely for free streaming.
Live Scores and Match Stats
If live streaming isn’t available, you can still follow the action through bet365’s live scores and in-depth match stats under the ‘In-Play’ tab.
These updates offer a clear picture of how the game is progressing and can help guide more informed betting decisions.
Pros
Wide range of markets
Making a live bet is simple and easy
Great bet & watch service
Cons
None
Welcome Incentive – 4.5 stars
bet365 boasts one of the most enticing welcome offers you’ll find anywhere for a UK betting site, and it’s easy to claim too.
2025 Bonus
New users who sign up and place a £10 bet will receive £30 in free bet credits.
Note that these are bet credits, meaning they can't be withdrawn directly—they must be used to place bets.
That said, the offer is still excellent value.
If you place smart bets, it’s possible to extend the value of the credits over several weeks without needing further deposits.
One of the best aspects of this offer is how easy it is to cash out winnings.
As soon as you place a successful bet using the credits, any returns can be withdrawn immediately.
This makes the bonus genuinely useful, rather than just a tactic to keep you on the platform.
How to Redeem
To claim the offer:
Create an account on the bet365 website
Deposit £10
Place a bet at minimum odds of 1.20
The credits will be added to your account automatically after the qualifying bet is placed.
Comparative Offers
The main disadvantage is that there are slightly better offers available on other sites.
Currently, for example, BetMGM and Betfred offer £40 in free bets for the same £10 deposit.
Still, bet365 is such a strong sportsbook overall that the value of the opening bonus being slightly smaller is only a minor sacrifice.
Pros
Attractive offer
Easy to redeem
Easy to withdraw the welcome incentive
Cons
Some platforms offer a slightly better incentive
Customer Service – 5 stars
bet365’s customer support is excellent.
There are four contact options available, and the team is responsive, knowledgeable and polite.
Live Chat
The quickest way to get help is via the 24/7 live chat feature.
When we tested it, we were connected to an agent immediately.
Our query was resolved in just a few minutes with clear and helpful guidance.
The service was smooth, efficient, and exactly what you’d expect from a top-tier platform.
Telephone
You can also contact support by phone.
While phone support can often be slow elsewhere, that wasn’t the case with bet365. We were connected to an agent in under a minute.
The support was clear, concise, and helpful across multiple queries.
For non-urgent issues, bet365 provides an email support option.
Replies usually arrive on the same day. In our experience, the responses were informative and included direct links to relevant FAQ pages.
Post Support
bet365 also accepts postal queries.
While this isn’t a practical method for most users due to processing time, it’s a nice addition.
It shows the company’s commitment to offering multiple support options—even traditional ones.
Pros
24/7 live chat
Awesome phone service
Quick email replies
Postal option available
Cons
None
Final Thoughts
There’s a reason Bet365 is one of the UK’s most popular betting platforms—it delivers across the board.
From the sleek mobile app to its robust live betting features, everything is built for ease of use and top performance.
Whether you’re new to betting or more experienced, we’d confidently recommend Bet365 as one of the best all-round platforms available.