BetGoodwin is a British betting brand that was established in 2021.
It is the online gambling division of Goodwin Racing, a retail betting company established in 1997.
As a hugely successful operator in the UK’s fiercely competitive market, but a newer face on these shores, you may be asking if it’s worth diving into this relatively new sportsbook?
In this review, we’ll rate how safe BetGoodwin is, what the sportsbook offers, its promotions and more.
We’ll relay our findings from our own experience with the BetGoodwin betting site, so that you have all the relevant details when making your decision.
You'll get an open and honest look at where BetGoodwin thrives and where it struggles versus the UK’s top bookie websites.
We aim to present the genuine user experience here so that you can determine whether BetGoodwin’s offering is a good fit for you as a bettor.
Throughout this BetGoodwin review, we will assess the platform's main features using a qualitative points-based scale, with the points converting into star ratings.
For more information on how we test view here.
Overall Rating – 3.5 stars
BetGoodwin scores a rating of 3.5 stars overall, based on an overall score of 63 out of 90 points and an average of 70%.
BetGoodwin is a solid UK-focused sportsbook that offers a safe, functional experience.
The site and apps are easy to find your way around and place bets, and the customer service options (live chat, email) aren’t bad either.
But it does have some flaws: the mobile app is missing some features, and there are near-constant promotional pop-ups.
Limited payment options compared to other operators, along with nowhere near as many betting markets or live-streaming coverage as some of the best bookies in the UK.
While there are areas for improvement, BetGoodwin's horse racing offering is excellent, particularly as you can get the best odds guaranteed on all UK and Irish racing, so those markets should be more than appealing to any horse racing fan.
We'd mainly recommend BetGoodwin to more casual bettors in the UK who primarily only bet on football, horse racing, and major events.
While it might not offer the depth of markets and live streams that some of the other sites might have, BetGoodwin still provides a pretty robust betting experience.
Here’s a breakdown of how BetGoodwin performed:
Category | Points | Star rating |
|---|---|---|
Safety | 10 | 5 stars |
Mobile betting app | 6 | 3 stars |
Website | 7 | 3.5 stars |
Deposits & withdrawals | 6 | 3 stars |
Markets | 6 | 3 stars |
Pre-match betting | 6 | 3 stars |
In-play betting | 6 | 3 stars |
Welcome incentive | 8 | 4 stars |
Customer service | 8 | 4 stars |
Here’s a rundown of the overall pros and cons of BetGoodwin:
Pros
Fully licensed and secure
Competitive odds, especially for horse racing
User-friendly website
Cons
The mobile app has intrusive promotional notifications
Limited live streaming options
Limited payment methods
Safety – 5 stars
BetGoodwin is a very secure and trustworthy betting site for UK players.
With over 25 years in the industry and licenses from leading regulators, players can rest assured they are fully protected when playing here.
Licences
The license we hold from the UK Gambling Commission requires us to comply with strict rules and regulations with respect to player safety and responsible gambling.
By meeting these high benchmark requirements, BetGoodwin demonstrates its commitment to fairness, security and duty of care.
Moreover, the BetGoodwin website clearly features the logos of its licensing authorities.
This gives another layer of legitimacy and reassurance that everything is above board.
Players should feel confident depositing their information and money with this sportsbook.
Security
In terms of security and privacy, BetGoodwin uses 128-bit SSL encryption to keep all transactions and data safe.
Personal and financial information is securely encrypted and cannot be accessed by anyone else.
The platform also boasts strong Know Your Customer (KYC) and Anti-Money Laundering (AML) rules.
These require new players to verify their identity by providing documents such as a photo ID, proof of address, etc.
This prevents fraud, underage gambling and other risks.
Track Record
With nearly 25 years of operation, mostly as a retail high street bookmaker, BetGoodwin has an established record of reliability.
Its long life and continued popularity are a testament to the way it treats its customers.
The brand has mostly positive feedback from players and experts alike.
Pros
Fully licensed by the UKGC and Gibraltar regulators
128-bit SSL encryption for security
Strong KYC & AML policies
25-year track record
Cons
None
Mobile Betting App – 3 stars
The BetGoodwin mobile app offers an adequate experience for sports bettors on the move.
While the interface is clean and easy to use, there are a few disadvantages which don’t allow it to be the best betting app.
Look and Feel
Visually, the BetGoodwin app looks slick and modern with its dark colour scheme.
The layout is clean, with the sports down the left-hand side and a bet slip on the right.
Quick links along the bottom include popular sections like in-play betting.
Icons and menus are intuitive, and the font is intuitive and easy to read.
The app isn’t bogged down by too many graphics or animations.
Making a Bet
Placing bets with the app is seamless.
You can tap on a sport, browse the leagues and competitions, and you can tap odds to add selections to your bet slip.
The bet slip functionality works seamlessly.
User Experience
There was no lagging, glitches or crashes when we were using the BetMGM website for testing purposes.
Pages loaded as soon as we aimed to open them, and there were no interruptions that occurred when placing a bet.
The constant pop-up notifications for promotions and offers were incredibly annoying.
While you may enjoy receiving such reminders, we were distracted enough by them that we had to turn them off completely to prevent notifications from clogging up our phone.
Check out our round-up of the best betting apps in the UK to see how BetGoodwin compares.
Pros
Reliable performance with no lag
Loads pages and places bets quickly
Clean, distraction-free visual design
Cons
Constant promotional notifications
A limited selection of live-streaming events
Website – 3.5 stars
The website matches the functionality of the mobile app.
The interface is larger and a little easier to use simply because of the size.
Look and Feel
The BetGoodwin site is crisp and minimalist in design, with a largely black and white colour scheme.
This lack of clutter makes the site easy to navigate.
The homepage is dominated by links to the top 10 sports and current promotions.
It is not flashy, but it functions without problems.
The scrolling banner across the top gives out betting tips and highlights promos without being distracting.
User Experience
Betting on BetGoodwin is a seamless affair.
The left sidebar menu allows you to search for the sport of your choice.
Once you select the match, you can view the betting markets, which you can then add to the bet slip on the right.
Entering their stake and confirming will make the bet, and the Bet slip also supports accumulators with potential returns.
Standard options such as cash out and live streaming also improve the user experience.
It’s fast, too, when loading things up.
Pros
Intuitive, no-fuss site navigation
Live streaming available
Cons
Fewer niche sports are covered
Site prone to occasional glitches
Deposits and Withdrawals – 3 stars
BetGoodwin offers a limited selection of payment methods for funding accounts and withdrawing winnings.
Currently, debit cards are the only option.
For deposits, BetGoodwin accepts Visa, Mastercard, and Maestro.
All deposits are instantly processed with no fees.
The minimum deposit is £10.
This provides a fast, secure way to add money.
However, the lack of variety is disappointing compared to competitors.
Many punters would prefer more choices, like e-wallets or prepaid cards.
Making a Deposit
Go to Banking and select Deposit
Enter the deposit amount (£10 minimum)
Enter card details
Confirm deposit
Withdrawals
The withdrawal options are also restricted to debit cards.
Payouts take 1-3 business days to reach your account.
The minimum withdrawal is £10 while the maximum is £35,000 per transaction.
On the plus side, withdrawals are free.
But the lack of alternatives like bank transfers or e-wallets is frustrating.
This inconveniences customers who wish to withdraw large sums or don’t have debit cards.
Making a Withdrawal
Requesting a payout is easy – just enter your card details and amount under Withdraw.
But the limited payment methods earn BetGoodwin a mediocre 3 stars for deposits and withdrawals.
Pros
Fast, free deposits
Free withdrawals
£10 minimum deposit/withdrawal
Cons
Only debit cards are available
No e-wallets or bank transfers
Slow withdrawal processing times
Markets – 3 stars
BetGoodwin offers a decent range of sports and odds, but is still lacking compared to some of the larger UK betting sites.
Sports
BetGoodwin offers 30 different sports, the majority of which, naturally, are UK and Irish horse racing and greyhound racing.
Football is covered well, with markets available on all major leagues and competitions.
Other sports featured include baseball, basketball, cricket, rugby, boxing, UFC and motorsports.
The range isn’t the largest we have seen, but it does cover all of the major sports that are most relevant to UK punters.
Odds
The chances are pretty decent, if not great.
For bigger events, like Premier League matches, the prices are similar to those of other UK operators.
BetGoodwin excels in horse racing, and BOG is guaranteed on all UK and Irish racing.
Pros
Competitive odds, especially on horse racing
Cons
Less extensive markets than bigger bookies
No live streaming outside of horse racing
Pre-Match Betting – 3 stars
BetGoodwin boasts a decent selection of pre-match betting markets on a range of sports.
The coverage is decent, verging on excellent.
However, there are some limitations that you would not experience with some of the other best UK bookies.
Coverage
In our BetGoodwin review, the bookie offered pre-match odds on all the major sports such as football, tennis, horse racing, golf and cricket.
The extensive variety of markets available does not stop there, however; on football events alone, you will be able to participate in a bet on the correct score, BTTS, handicap markets and many, many more.
Coverage is good, but could be improved by delving into more niche sports and offering a greater variety of prop bets.
But if you’re sticking to the major disciplines, BetGoodwin has you covered.
Bet Builder
BetGoodwin have a fairly standard bet builder tool so that you can create custom bets by combining multiple selections together.
It's decent but doesn't have as many options as the more advanced bet builders on other sites.
Across multiple events, you can create accumulators with totals, spreads, moneylines, and props.
But you can’t add more than so many markets.
This bet builder does the job for simple multis but is without the bells and whistles.
Pros
Competitive pre-match odds
Good variety of mainstream sports
Easy-to-use bet builder
Cons
Missing some niche sports
No request-a-bet feature
Bet builder lacks customisation
In-Play Betting – 3 stars
BetGoodwin offers users a solid in-play betting experience across a range of sports.
UK punters can place live wagers on sports like football, horse racing, tennis, cricket and more.
Markets
For the big ones like football, the in-play markets are very well fleshed out.
Essentially, there are near enough the same number of markets as you would expect to see for pre-match bets.
You can bet on markets such as Match Result, Both Teams To Score, Total Goals and Corners, plus lots of player prop bets throughout the contest.
The level of market depth in this regard is comparable to that of several leading betting companies.
Recreational punters, on the other hand, will enjoy the array of different wagers at their disposal upon a game going in-play.
Odds and Stakes
The live odds tend to be similar to the pre-game prices, but will inevitably change relatively quickly to get a feeling of the momentum as it plays out in front of you.
Minimum and maximum amount limits for in-play bets are equal to limits for pre-match bets.
This means punters can wager small or big according to their risk appetite, as they would before a game begins.
Live Streaming
Live streaming on the BetGoodwin site is limited to horse racing.
For fans of football live streaming and other sports, you must make do with live graphics and stats to stay immersed in the action.
But not being able to have actual video streams is a drawback against competing bookies.
We'd love BetGoodwin to improve on this front and add streaming for sports such as football.
It would go a long way to enhancing the live betting experience.
Pros
Dynamic live odds
Same stake options as pre-match
Cons
No live streaming outside of horse racing
Rivals offer more extensive streaming
While the fundamentals of their in-play product are good, the lack of live streaming for major sports is an area for improvement.
But recreational punters should still find plenty to enjoy with BetGoodwin’s live betting.
Welcome Incentive – 4 stars
BetGoodwin provides a solid welcome offer for new customers looking to check out this relatively new UK-focused online bookmaker.
While not the most generous incentive on the market, it does provide a nice safety net for your initial bets.
2024 Bonus
The current BetGoodwin welcome offer refunds 50% of your losses from the first day as a free bet up to £25.
To qualify, you need to place a minimum of three £10 bets at odds of evens (2.0) or greater.
If any of those first three qualifying bets lose, you’ll get up to half of those losses back in free bet credits within 24 hours.
It’s not a huge offer, but it’s nice to get something back if your initial bets don’t pan out.
Having it apply to your very first day is useful in allowing you to test BetGoodwin’s markets risk-free.
How to Redeem
Activating this welcome offer takes no effort on your part.
As long as you meet the minimum qualifying criteria outlined above, BetGoodwin will automatically credit you with the free bet refund within a day.
Comparative Offers
Compared to some other welcome bonuses, BetGoodwin’s is smaller and centered specifically around refunding first-day losses rather than providing free bets upfront.
However, as a purely sports-focused bookmaker, it allows you to test BetGoodwin’s odds and markets without much risk.
Pros
Refunds up to 50% of losses from the first 3 bets
Applies automatically; no promo code is needed
Focused on a risk-free trial of sports markets
Cons
Smaller than some competing welcome offers
Only refunds losses rather than providing upfront free bets
Customer Service – 4 stars
BetGoodwin offers average customer service with plenty of options to contact them.
We contacted agents via live chat and email.
Both contact methods resulted in us getting the assistance we needed quickly.
Live Chat
The chat feature allows customers to connect with a rep in real time.
We've found the reps are knowledgeable about account and technical issues.
They'll guide you through some troubleshooting steps or escalate the issue if they have to.
I found I never had to wait more than a few minutes to speak with someone.
Since you're dealing with a live chat agent, they are very much tied to their scripts, but even still, I found they could handle most basic requests.
For those with more complex issues, email support is an option.
Whenever we sent in complex queries, we usually received a considered response within about a day.
The email team has been thorough in investigating the issues that I was facing.
Even if they can't do anything, they suggest clear solutions.
While BetGoodwin don't have a telephone support team, their live chat and email teams cover most queries.
Their customer service is about what you'd expect from a betting site.
They have fast response times and knowledgeable staff.
Since they have 2 ways of getting in touch, we'll give them a reasonable 4 out of
Pros
Quick answers via chat for basic questions
The email team resolves bigger problems with detailed responses
Cons
No phone number for urgent issues
Final Thoughts
BetGoodwin is a good quality and UK-centric online betting site that offers a no-frills experience for football, horse racing, and many of the biggest events.
Easy to navigate and place a wager using the website or apps.
Customer service is fairly quick to respond.
That said, data can be an issue since the mobile experience is filled with a constant stream of promotions and very limited streaming and restricted market and payment data options leave plenty to be desired in comparison to big-name UK bookies.
While it’s missing a few features, it still holds up as a solid option for casual punters and racing enthusiasts, especially as BetGoodwin promise the best odds on all UK and Irish horse racing.
