Betway has become one of the most widely-used UK betting sites in recent years.
With its popularity on the rise, you may be thinking about creating an account with Betway to see what the hype is about.
In this review, we will help you evaluate if Betway is a good match for your needs by detailing our personal experiences with the platform.
We’ll highlight the biggest pros and cons we encountered based on unique offerings and ease of use so you can judge if the site aligns with your goals.
Throughout this Betway review, we will evaluate the platform’s primary features using a qualitative, points-based scale. These points will be converted into star ratings.
For more information on how we test view here.
Overall Rating – 3.8 stars
Overall, we give Betway a rating of 3.8 stars, based on an average score of 70 points 77% across all categories reviewed.
Betway offers a solid online betting platform that hits many of the key marks. The mobile app and website are both modern, intuitive, and easy to use.
Betway also provides good market depth across popular sports like football, competitive pricing, and unique innovations like Bet Builder.
However, some shortcomings are holding Betway back from a higher rating. The limited live streaming capabilities and basic in-play statistics lag competitors.
Past integrity issues also still engender some wariness, and getting quality customer support can be a frustrating experience.
We would recommend Betway to punters looking for a smooth user interface and extensive betting options.
While Betway has plenty of strengths, its weaknesses in streaming and service prevent it from being a top choice.
Here’s a breakdown of how Betway performed:
Category | Points | Star rating |
|---|---|---|
Safety | 7 | 3.5 stars |
Mobile betting app | 9 | 4.5 stars |
Website | 9 | 4.5 stars |
Deposits & withdrawals | 8 | 4 stars |
Markets | 8 | 4 stars |
Pre-match betting | 8 | 4 stars |
In-play betting | 7 | 3.5 stars |
Welcome offer | 8 | 4 stars |
Customer service | 6 | 3 stars |
Here’s a rundown of the overall pros and cons of Betway:
Pros
Modern, intuitive website and mobile apps
Good market depth across popular sports
Competitive pricing
Innovative features like Bet Builder
Cons
Limited live streaming capabilities
Basic in-play statistics
Past integrity issues
Frustrating customer service experience
Safety – 3.5 stars
Betway offers a reasonable level of safety. Recent partnerships and improved practices demonstrate the company’s efforts to make amends for past issues and build trustworthiness.
However, there are still opportunities to enhance transparency.
Licences
By securing UKGC and Malta gaming licences, Betway ensures oversight of player protection, financial practices, and fair play.
Registration with IBAS and ESSA adds accountability around dispute resolution and integrity. This regulatory alignment shows commitment to following the rules.
Security
Standard security features like SSL encryption and privacy policies provide a decent safeguarding foundation.
Betway could build confidence by more visibly promoting responsible gambling tools and publishing audits. But protections appear on par with competitors.
Track Record
While Betway’s early questionable tactics like voiding bets and unreasonable bonus terms created distrust, the company has made overt efforts to rehabilitate its image.
Recent partnerships with major football clubs and sporting events signal intentions to operate reputably.
Pros
Regulated by respected UK and Malta bodies
Aligned with dispute and integrity monitors
Actively improving reputation
Cons
Past issues with unfair policies
Responsible gambling prominence lacking
Transparency around audits could grow
Mobile Betting App – 4.5 stars
Betway hits the mark with an excellent mobile betting experience across both iOS and Android devices.
Their dedicated sportsbook app offers a streamlined interface that loads swiftly without sacrificing markets or features.
Look and Feel
The app displays Betway’s signature colour scheme in a clean and minimalist style.
Pages transition smoothly while important elements like bet slips or account settings are accessible from any screen via the bottom navigation.
Whether catching a match’s live odds or making a quick bet, the app feels fast and focused.
Making a Bet
Placing wagers through the app is simple with all key info displayed upfront.
Upon selecting a sport and match, you can view odds and line movements as well as initiate bet slips without leaving the page.
The bet slip functionality is smooth with options to edit, cash out early, or delete picks. From niche tennis players to big football leagues, a wide range of betting markets are covered.
User Experience
Navigating the app is intuitive thanks to its well-organised layout and responsive design.
Useful features like live streaming, cashing out bets, responsible gambling tools, and banking are all easy to access.
You can even set notifications and change between fractional or decimal odds to customise your experience.
With so much accessibility and personalisation packed into a streamlined interface, the user experience shines.
Check out our round up of the UK betting apps to see how Betway compares.
Pros
Quick loading times
Easy-to-use bet slip
Live streaming capability
Cash-out option available
Clean and responsive interface
Cons
Few occasional glitches
Website – 4.5 stars
Betway’s jam-packed yet well-structured website offers an excellent user experience for sports bettors.
The clean, modern black-and-white design has a simple layout that is easy to navigate with intuitive menus and quick access to popular sports and markets.
Look and Feel
Although plenty seems to be happening on Betway’s homepage, its coherent structure ensures customers aren’t overwhelmed.
Various components are readily accessible, including the prominently featured promotions slider and listings for in-play, upcoming and featured events.
The sportsbook menu down the left-hand side and popular links at the top enable easy site navigation.
Right-hand side ads are replaced by the bet slip once activated to aid the wagering process.
Overall, Betway’s website has an organised aesthetic that is tailored for sports fans.
User Experience
Navigating Betway’s features is seamless. Menus and buttons are clear and consistent across platforms.
Pages load rapidly with live updates on in-play wagers. Bettors can easily search leagues alphabetically or filter selections by time and statistics.
The bet slip allows quick editing of wagers. Convenient shortcuts like “Your Bets” and “Top Bets” save punters even more time. Registration only requires essential personal details.
Pros
Well-organised layout
Easy account registration
Extensive sports and betting markets
Great mobile experience
Competitive odds
Live streaming available
Cons
The site can slow down during peak traffic
Deposits and Withdrawals – 4 stars
Betway offers punters a variety of convenient payment options to fund their accounts and withdraw winnings.
However, identity verification is required before making any transactions.
Deposits
Once verified, Betway account holders can choose from numerous deposit methods:
Debit/Credit Cards
Skrill
NETELLER
Paysafecard
PayPal
Bank Transfer
The minimum deposit is £10 for all options. There are no maximum deposit limits or fees.
Betway accepts payments in 12 currencies, allowing users to deposit funds in their preferred currency.
Deposits are processed instantly in most cases, enabling punters to begin playing right away after funding their accounts.
Making a Deposit
Navigate to the “Bank” tab after logging in
Select the desired deposit method
Enter the deposit amount (£10 minimum)
Provide necessary account details
Confirm the transaction
Funds should appear in the Betway account balance instantly for most methods. Bank transfers may take 1-3 days.
Withdrawals
The minimum withdrawal amount is £10. There are no maximum limits or fees. Withdrawals are typically sent back to the original deposit source.
e-Wallets: 2-24 hours
Debit Cards/Bank Accounts: 1-2 business days
Pros
Numerous deposit and withdrawal options
No fees
Quick processing for e-wallet withdrawals
Cons
No crypto
Bank transfers are slower than other options
Markets – 4 stars
Betway offers betting on over 30 different sports, providing punters with plenty of choice.
The market depth is also impressive, with good variety across both popular sports like football as well as more niche options.
Sports
Betway covers an extensive list of sports including basketball, boxing, cricket, cycling, darts, esports, horse racing, ice hockey, table tennis, UFC/MMA, etc.
For major sports like football, Betway offers 100+ markets on top matches. This covers all the basics like match odds and goal scorers, along with various prop bets and in-play options.
While smaller sports have less market depth, the variety is still good.
Odds
The odds at Betway are competitive, being among the best prices of major UK bookies.
This applies to both pre-match and in-play odds. Factors like good margins and payout rates show that Betway offers strong value. Price boosts also frequently enhance odds.
Pros
A wide variety of sports covered
Good market depth across top events
Highly competitive odds
Cons
Less options for some niche sports
Some prop bets have higher margins
Pre-Match Betting – 4 stars
Betway offers an extensive range of pre-match betting options for UK customers across 27 different sports.
With competitive odds, a user-friendly interface, and great features like #BetYourWay, it earns a 4-star rating.
Coverage
Betway covers 27 different sports, with events from across the globe and a multitude of markets on the most popular competitions.
This includes robust coverage of UK favourites like football, horse racing, and cricket. Football betting is especially comprehensive, with over 100 markets on high-profile matches.
Form guides, manager line-ups, and other handy features enhance the betting experience.
While some competitors may go more in-depth in certain niche sports, Betway provides more than enough betting options for most UK punters.
Their coverage strikes a nice balance between mainstream and less popular events.
Bet Builder
Betway’s Bet Builder feature allows customers to combine bets across multiple markets into one single wager.
For example, you could bet on Manchester United to win, Ronaldo to score first, and over 2.5 goals in one slip. This unique betting option gives punters almost endless flexibility and control.
Pros
Competitive and consistent odds
27 sports covered, including robust UK betting
User-friendly interface across platforms
Innovative Bet Builder and #BetYourWay
Strong esports and specials offering
Cons
Less NFL and NBA betting options
High vigorish on exotic prop bets
In-Play Betting – 3.5 stars
Betway offers live betting on a wide variety of sports.
While the in-play product is good overall, there is room for improvement around live streams and statistics.
Markets
As with pre-match betting, Betway provides an extensive selection of in-play markets.
Popular sports like football and tennis see 150+ markets during any given event, covering outcomes like match winners, total goals, handicaps, and more niche offerings.
You’ll always find something to bet on live. The depth of markets remains a major strength.
Bet & Watch
Unfortunately, Betway’s live-streaming capabilities are limited. Streams are only available for select horse racing events, provided you place a £2 bet.
For other sports, there are no live video streams. You can view basic text commentary and statistics, but streaming would make in-play betting more engaging.
This is an area where competitors offer better services.
Live Scores and Match Stats
All in-play events feature live scoreboards and basic stats like possession and corners for football. While helpful for betting decisions, more detailed statistics would be beneficial.
Some sports include graphical simulations of the key moments. But overall, the level of live stats lags behind leading UK bookies.
Pros
Huge variety of in-play betting markets
Competitive odds
Cons
Limited live streaming
Basic match statistics
No cash-out option
Welcome Incentive – 4 stars
Betway offers a solid welcome incentive for new UK customers to kickstart their experience.
2024 Bonus
New customers at Betway can take advantage of the site’s current welcome offer – a £30 free bet bonus. To qualify, you must make a minimum deposit and bet of £10 after signing up.
Betway will then match your qualifying bet with the £30 in bonus funds. This free bet must be used within 7 days after being credited to your account.
The welcome bonus provides a good way to test out Betway’s platform risk-free.
While not the biggest bonus amount compared to some competitors, the relatively low minimum deposit makes it easily achievable for most new players.
How to Redeem
Claiming Betway’s welcome offer is a straightforward process:
Register an account at Betway
Make a first-time deposit of at least £10
Place a £10 qualifying bet at minimum odds of 1.75 (7/4)
Receive your £30 in free bets
Be sure to read the full terms and conditions on Betway’s promotions page before claiming any offers.
Comparative Offers
Compared to other UK bookmakers, Betway’s sign-up incentive is reasonably competitive.
While some rivals may offer higher bonus amounts, Betway counterbalances this with better odds, a user-friendly site, and ongoing promos for existing members.
Pros
Decent £30 free bet amount
Accessible low minimum deposit/bet
Reputable bookmaker with competitive odds
Cons
Bonus must be used quickly within 7 days
Comparatively lower bonus amount than some rivals
Wagering requirements on winnings from free bets
Customer Service – 3 stars
Betway provides a wide range of self-service options through its FAQ section.
However, getting individualised support via live chat can be frustratingly fast and automated.
FAQ Section
The “Betway Help” site covers an impressively comprehensive range of topics in depth. It seems to address nearly every possible customer query.
The search functionality makes it easy to quickly find answers to common questions about betting rules, deposits/withdrawals, technical issues, and account management.
Live Chat
If the FAQ pages don’t fully address your problem, Betway does offer a live chat feature to contact customer support directly.
However, the “Contact Us” icon to access it is buried at the bottom of the help site, making it a bit tricky to initially find.
The live chat seemed more robotic without any human interaction.
Pros
In-depth self-help through FAQ
Cons
Accessing live chat support takes some hunting
Responses are automated and rushed
No opportunity for back and forth with a real agent
Availability is limited (6 am-midnight)
Final Thoughts
Betway offers a solid online betting experience that hits many of the key marks, albeit with some shortcomings.
The smooth mobile apps and intuitive website layout streamline navigation and wagering. Competitive odds and unique innovations like Bet Builder also appeal.
However, Betway falls short of excellence due to limitations around live streaming, customer service accessibility, and transparency.
While Betway succeeds in ease of use and extensive markets, competitors edge them out in depth of features and support.
Punters prioritising breadth over depth or simplicity over expansive functionality may find Betway fits the bill.
But those wanting best-in-class live betting, service, and trust could find better value with alternative options.
