Betway Review 2024 & Expert Rating

Updated at: November 4th, 2024
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Betway has become one of the most widely-used UK betting sites in recent years.

With its popularity on the rise, you may be thinking about creating an account with Betway to see what the hype is about.

In this review, we will help you evaluate if Betway is a good match for your needs by detailing our personal experiences with the platform.

We’ll highlight the biggest pros and cons we encountered based on unique offerings and ease of use so you can judge if the site aligns with your goals.

Throughout this Betway review, we will evaluate the platform’s primary features using a qualitative, points-based scale. These points will be converted into star ratings.

For more information on how we test view here.

Overall Rating – 3.8 stars

Overall, we give Betway a rating of 3.8 stars, based on an average score of 70 points 77% across all categories reviewed.

Betway offers a solid online betting platform that hits many of the key marks. The mobile app and website are both modern, intuitive, and easy to use.

Betway also provides good market depth across popular sports like football, competitive pricing, and unique innovations like Bet Builder.

However, some shortcomings are holding Betway back from a higher rating. The limited live streaming capabilities and basic in-play statistics lag competitors.

Past integrity issues also still engender some wariness, and getting quality customer support can be a frustrating experience.

We would recommend Betway to punters looking for a smooth user interface and extensive betting options.

While Betway has plenty of strengths, its weaknesses in streaming and service prevent it from being a top choice.

Here’s a breakdown of how Betway performed:

Category

Points

Star rating

Safety

7

3.5 stars

Mobile betting app

9

4.5 stars

Website

9

4.5 stars

Deposits & withdrawals

8

4 stars

Markets

8

4 stars

Pre-match betting

8

4 stars

In-play betting

7

3.5 stars

Welcome offer

8

4 stars

Customer service

6

3 stars

Here’s a rundown of the overall pros and cons of Betway:

Pros

  • Modern, intuitive website and mobile apps

  • Good market depth across popular sports

  • Competitive pricing

  • Innovative features like Bet Builder

Cons

  • Limited live streaming capabilities

  • Basic in-play statistics

  • Past integrity issues

  • Frustrating customer service experience

Safety – 3.5 stars

Betway offers a reasonable level of safety. Recent partnerships and improved practices demonstrate the company’s efforts to make amends for past issues and build trustworthiness.

However, there are still opportunities to enhance transparency.

Licences

By securing UKGC and Malta gaming licences, Betway ensures oversight of player protection, financial practices, and fair play.

Registration with IBAS and ESSA adds accountability around dispute resolution and integrity. This regulatory alignment shows commitment to following the rules.

UK Gambling Commission lists Betway's licensed betting operations
UK Gambling Commission lists Betway's licensed betting operations

Security

Standard security features like SSL encryption and privacy policies provide a decent safeguarding foundation.

Betway could build confidence by more visibly promoting responsible gambling tools and publishing audits. But protections appear on par with competitors.

Track Record

While Betway’s early questionable tactics like voiding bets and unreasonable bonus terms created distrust, the company has made overt efforts to rehabilitate its image.

Recent partnerships with major football clubs and sporting events signal intentions to operate reputably.

Pros

  • Regulated by respected UK and Malta bodies

  • Aligned with dispute and integrity monitors

  • Actively improving reputation

Cons

  • Past issues with unfair policies

  • Responsible gambling prominence lacking

  • Transparency around audits could grow

Mobile Betting App – 4.5 stars

Betway hits the mark with an excellent mobile betting experience across both iOS and Android devices.

Their dedicated sportsbook app offers a streamlined interface that loads swiftly without sacrificing markets or features.

Look and Feel

The app displays Betway’s signature colour scheme in a clean and minimalist style.

Pages transition smoothly while important elements like bet slips or account settings are accessible from any screen via the bottom navigation.

Whether catching a match’s live odds or making a quick bet, the app feels fast and focused.

Making a Bet

Placing wagers through the app is simple with all key info displayed upfront.

Upon selecting a sport and match, you can view odds and line movements as well as initiate bet slips without leaving the page.

The bet slip functionality is smooth with options to edit, cash out early, or delete picks. From niche tennis players to big football leagues, a wide range of betting markets are covered.

User Experience

Navigating the app is intuitive thanks to its well-organised layout and responsive design.

Useful features like live streaming, cashing out bets, responsible gambling tools, and banking are all easy to access.

You can even set notifications and change between fractional or decimal odds to customise your experience.

With so much accessibility and personalisation packed into a streamlined interface, the user experience shines.

Check out our round up of the UK betting apps to see how Betway compares.

Pros

  • Quick loading times

  • Easy-to-use bet slip

  • Live streaming capability

  • Cash-out option available

  • Clean and responsive interface

Cons

  • Few occasional glitches

Website – 4.5 stars

Betway’s jam-packed yet well-structured website offers an excellent user experience for sports bettors.

The clean, modern black-and-white design has a simple layout that is easy to navigate with intuitive menus and quick access to popular sports and markets.

Look and Feel

Although plenty seems to be happening on Betway’s homepage, its coherent structure ensures customers aren’t overwhelmed.

Various components are readily accessible, including the prominently featured promotions slider and listings for in-play, upcoming and featured events.

The sportsbook menu down the left-hand side and popular links at the top enable easy site navigation.

Right-hand side ads are replaced by the bet slip once activated to aid the wagering process.

Overall, Betway’s website has an organised aesthetic that is tailored for sports fans.

User Experience

Navigating Betway’s features is seamless. Menus and buttons are clear and consistent across platforms.

Pages load rapidly with live updates on in-play wagers. Bettors can easily search leagues alphabetically or filter selections by time and statistics.

The bet slip allows quick editing of wagers. Convenient shortcuts like “Your Bets” and “Top Bets” save punters even more time. Registration only requires essential personal details.

Pros

  • Well-organised layout

  • Easy account registration

  • Extensive sports and betting markets

  • Great mobile experience

  • Competitive odds

  • Live streaming available

Cons

  • The site can slow down during peak traffic

Deposits and Withdrawals – 4 stars

Betway offers punters a variety of convenient payment options to fund their accounts and withdraw winnings.

However, identity verification is required before making any transactions.

Deposits

Once verified, Betway account holders can choose from numerous deposit methods:

  • Debit/Credit Cards

  • Skrill

  • NETELLER

  • Paysafecard

  • PayPal

  • Bank Transfer

The minimum deposit is £10 for all options. There are no maximum deposit limits or fees.

Betway accepts payments in 12 currencies, allowing users to deposit funds in their preferred currency.

Deposits are processed instantly in most cases, enabling punters to begin playing right away after funding their accounts.

Making a Deposit

  • Navigate to the “Bank” tab after logging in

  • Select the desired deposit method

  • Enter the deposit amount (£10 minimum)

  • Provide necessary account details

  • Confirm the transaction

Funds should appear in the Betway account balance instantly for most methods. Bank transfers may take 1-3 days.

Withdrawals

The minimum withdrawal amount is £10. There are no maximum limits or fees. Withdrawals are typically sent back to the original deposit source.

  • e-Wallets: 2-24 hours

  • Debit Cards/Bank Accounts: 1-2 business days

Pros

  • Numerous deposit and withdrawal options

  • No fees

  • Quick processing for e-wallet withdrawals

Cons

  • No crypto

  • Bank transfers are slower than other options

Markets – 4 stars

Betway offers betting on over 30 different sports, providing punters with plenty of choice.

The market depth is also impressive, with good variety across both popular sports like football as well as more niche options.

Sports

Betway covers an extensive list of sports including basketball, boxing, cricket, cycling, darts, esports, horse racing, ice hockey, table tennis, UFC/MMA, etc.

For major sports like football, Betway offers 100+ markets on top matches. This covers all the basics like match odds and goal scorers, along with various prop bets and in-play options.

While smaller sports have less market depth, the variety is still good.

Odds

The odds at Betway are competitive, being among the best prices of major UK bookies.

This applies to both pre-match and in-play odds. Factors like good margins and payout rates show that Betway offers strong value. Price boosts also frequently enhance odds.

Pros

  • A wide variety of sports covered

  • Good market depth across top events

  • Highly competitive odds

Cons

  • Less options for some niche sports

  • Some prop bets have higher margins

Pre-Match Betting – 4 stars

Betway offers an extensive range of pre-match betting options for UK customers across 27 different sports.

With competitive odds, a user-friendly interface, and great features like #BetYourWay, it earns a 4-star rating.

Coverage

Betway covers 27 different sports, with events from across the globe and a multitude of markets on the most popular competitions.

This includes robust coverage of UK favourites like football, horse racing, and cricket. Football betting is especially comprehensive, with over 100 markets on high-profile matches.

Form guides, manager line-ups, and other handy features enhance the betting experience.

While some competitors may go more in-depth in certain niche sports, Betway provides more than enough betting options for most UK punters.

Their coverage strikes a nice balance between mainstream and less popular events.

Bet Builder

Betway’s Bet Builder feature allows customers to combine bets across multiple markets into one single wager.

For example, you could bet on Manchester United to win, Ronaldo to score first, and over 2.5 goals in one slip. This unique betting option gives punters almost endless flexibility and control.

Pros

  • Competitive and consistent odds

  • 27 sports covered, including robust UK betting

  • User-friendly interface across platforms

  • Innovative Bet Builder and #BetYourWay

  • Strong esports and specials offering

Cons

  • Less NFL and NBA betting options

  • High vigorish on exotic prop bets

In-Play Betting – 3.5 stars

Betway offers live betting on a wide variety of sports.

While the in-play product is good overall, there is room for improvement around live streams and statistics.

Markets

As with pre-match betting, Betway provides an extensive selection of in-play markets.

Popular sports like football and tennis see 150+ markets during any given event, covering outcomes like match winners, total goals, handicaps, and more niche offerings.

You’ll always find something to bet on live. The depth of markets remains a major strength.

Bet & Watch

Unfortunately, Betway’s live-streaming capabilities are limited. Streams are only available for select horse racing events, provided you place a £2 bet.

For other sports, there are no live video streams. You can view basic text commentary and statistics, but streaming would make in-play betting more engaging.

This is an area where competitors offer better services.

Live Scores and Match Stats

All in-play events feature live scoreboards and basic stats like possession and corners for football. While helpful for betting decisions, more detailed statistics would be beneficial.

Some sports include graphical simulations of the key moments. But overall, the level of live stats lags behind leading UK bookies.

Pros

  • Huge variety of in-play betting markets

  • Competitive odds

Cons

  • Limited live streaming

  • Basic match statistics

  • No cash-out option

Welcome Incentive – 4 stars

Betway offers a solid welcome incentive for new UK customers to kickstart their experience.

2024 Bonus

New customers at Betway can take advantage of the site’s current welcome offer – a £30 free bet bonus. To qualify, you must make a minimum deposit and bet of £10 after signing up.

Betway will then match your qualifying bet with the £30 in bonus funds. This free bet must be used within 7 days after being credited to your account.

The welcome bonus provides a good way to test out Betway’s platform risk-free.

While not the biggest bonus amount compared to some competitors, the relatively low minimum deposit makes it easily achievable for most new players.

How to Redeem

Claiming Betway’s welcome offer is a straightforward process:

  1. Register an account at Betway

  2. Make a first-time deposit of at least £10

  3. Place a £10 qualifying bet at minimum odds of 1.75 (7/4)

  4. Receive your £30 in free bets

Be sure to read the full terms and conditions on Betway’s promotions page before claiming any offers.

Comparative Offers

Compared to other UK bookmakers, Betway’s sign-up incentive is reasonably competitive.

While some rivals may offer higher bonus amounts, Betway counterbalances this with better odds, a user-friendly site, and ongoing promos for existing members.

Pros

  • Decent £30 free bet amount

  • Accessible low minimum deposit/bet

  • Reputable bookmaker with competitive odds

Cons

  • Bonus must be used quickly within 7 days

  • Comparatively lower bonus amount than some rivals

  • Wagering requirements on winnings from free bets

Customer Service – 3 stars

Betway provides a wide range of self-service options through its FAQ section.

However, getting individualised support via live chat can be frustratingly fast and automated.

FAQ Section

The “Betway Help” site covers an impressively comprehensive range of topics in depth. It seems to address nearly every possible customer query.

The search functionality makes it easy to quickly find answers to common questions about betting rules, deposits/withdrawals, technical issues, and account management.

Live Chat

If the FAQ pages don’t fully address your problem, Betway does offer a live chat feature to contact customer support directly.

However, the “Contact Us” icon to access it is buried at the bottom of the help site, making it a bit tricky to initially find.

The live chat seemed more robotic without any human interaction.

Pros

  • In-depth self-help through FAQ

Cons

  • Accessing live chat support takes some hunting

  • Responses are automated and rushed

  • No opportunity for back and forth with a real agent

  • Availability is limited (6 am-midnight)

Final Thoughts

Betway offers a solid online betting experience that hits many of the key marks, albeit with some shortcomings.

The smooth mobile apps and intuitive website layout streamline navigation and wagering. Competitive odds and unique innovations like Bet Builder also appeal.

However, Betway falls short of excellence due to limitations around live streaming, customer service accessibility, and transparency.

While Betway succeeds in ease of use and extensive markets, competitors edge them out in depth of features and support.

Punters prioritising breadth over depth or simplicity over expansive functionality may find Betway fits the bill.

But those wanting best-in-class live betting, service, and trust could find better value with alternative options.

FAQs

Is the Betway app safe?
Can I withdraw money from Betway?
Is Betway legit?

Author

Bradley Gibbs
Sports betting writer with more than 12 years worth of experience writing about several sports and gambling topics. Value bet finder looking for edges on football, horse racing, tennis and golf, all of which I have covered extensively as a writer. My work has featured on many websites, while I’ve also been published in The Racing & Football Outlook, a popular UK betting newspaper.
Josh Miller
A sports editor and writer with over five years of experience in editing, feature writing, blog writing and SEO. Experienced in creating sports-related content, like football feature articles, and writing about topics relating to sports gambling. Along with Sporting Post, I have work featured in the football publication VAVEL.